Pure Pet Food is seeking a customer care professional to join a small, dynamic team in Leeds. You will handle inquiries by phone, email and chat, delivering tailored support that strengthens customer relationships and enhances our brand promise.
Responsibilities include resolving issues with empathy and professionalism, while also identifying opportunities to upsell products that meet canine needs. You will contribute to continuous improvement and customer-first thinking.
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Pet Customer Care Specialist in Leeds employer: Pure Pet Food Ltd
Pure Pet Food Ltd is an exceptional employer located in Leeds, offering a vibrant work culture that prioritises employee growth and development. With generous benefits such as 33 days of holiday and a 10% annual bonus, the company fosters a supportive environment where innovative ideas thrive, making it an ideal place for those passionate about enhancing customer loyalty and engagement.