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- Tasks: Lead daily operations, manage staff, and enhance customer experiences at our vibrant padel club.
- Company: Join Pure Padel, a rapidly expanding padel tennis operator in the UK with ambitious growth plans.
- Benefits: Enjoy career progression, access to coaching, and exciting staff perks in a dynamic environment.
- Why this job: Shape the future of a thriving sports community while driving engagement and events.
- Qualifications: 5+ years in hospitality or sports management; strong leadership and customer service skills required.
- Other info: No prior padel experience needed, just a passion for sport and community engagement!
The predicted salary is between 36000 - 60000 £ per year.
Location: Alderley Park, Cheshire
Contract Type: Full-time (40 hours per week)
Salary: Competitive, based on experience
About Pure Padel
Pure Padel is one of the fastest growing padel tennis operators in the UK, with ambitious expansion plans. We currently operate two successful clubs in Greater Manchester and are set to launch six additional clubs across the country in 2025. Pure Padel Alderley Park is an established outdoor padel club with a thriving community of over 7,000 customers. As Club Manager, you will be responsible for driving customer engagement, managing club operations, and ensuring the facility delivers an outstanding player experience. We are looking for a highly motivated individual with a background in hospitality, leisure, or sports facility management to lead the team and continue growing our presence in the region.
Key Responsibilities
- Oversee the daily operations of the club, including staff rota, inventory management, and facility maintenance.
- Maximise court utilisation using innovative and data driven solutions.
- Provide exceptional customer service, creating a welcoming atmosphere.
- Manage club finances, including budgeting, revenue generation, and cost control.
- Plan and execute social events, tournaments, and community engagement initiatives to enhance the club experience.
- Oversee and drive retail and F&B operations, ensuring a high-quality offering for members and guests.
- Develop and implement marketing initiatives, working alongside the central marketing team to drive membership growth and brand awareness.
- Handle corporate and private event inquiries, managing end-to-end planning and execution to ensure smooth, high-quality events.
- Support the delivery of the club's coaching programs (Padel experience not required, but willingness to learn is essential.)
- Ensure health and safety compliance across all areas of the club.
- Act as the face of Pure Padel Alderley Park, building relationships with customers, and local schools and businesses.
Key Skills & Competencies
- 5+ years of experience in hospitality, leisure, or sports facility management.
- Strong leadership skills, with experience managing a team and driving performance.
- Commercial and business acumen, with the ability to analyse court usage and implement solutions to increase revenue.
- Experience handling event sales and coordination, ensuring smooth execution of tournaments and corporate events.
- A customer-first mindset, with strong problem-solving and communication skills.
- Ability to oversee F&B operations and retail, ensuring quality and profitability.
- Passion for sport and an understanding of community-driven engagement.
- Knowledge of marketing and customer outreach to grow the club’s membership and visibility.
Why Join Pure Padel?
- Be part of a fast-growing sports brand leading the UK’s padel boom.
- Career progression opportunities, with a clear path to senior leadership roles.
- A dynamic and exciting environment, with the chance to shape and grow the club.
- Access to padel coaching, playing opportunities, and staff perks.
Club Manager (Alderley Park) employer: Pure Padel
Contact Detail:
Pure Padel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Manager (Alderley Park)
✨Tip Number 1
Network with professionals in the sports and leisure industry, especially those involved in padel or similar sports. Attend local events or join online forums to connect with potential colleagues and gain insights into the club management landscape.
✨Tip Number 2
Familiarise yourself with the latest trends in customer engagement and community building within sports facilities. Consider how you can apply innovative strategies to enhance the player experience at Pure Padel Alderley Park.
✨Tip Number 3
Research Pure Padel's current operations and their approach to marketing and membership growth. Prepare ideas on how you could contribute to these areas, showcasing your commercial acumen and understanding of the brand.
✨Tip Number 4
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to driving performance and fostering a positive team culture during any interviews.
We think you need these skills to ace Club Manager (Alderley Park)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, leisure, or sports facility management. Emphasise your leadership skills and any achievements that demonstrate your ability to drive performance and customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sport and community engagement. Mention specific examples of how you've successfully managed teams or events in the past, and explain why you're excited about the opportunity at Pure Padel.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as commercial acumen, event coordination, and customer service. Use concrete examples to illustrate how you've applied these skills in previous roles.
Show Enthusiasm for the Role: Express your enthusiasm for the position and the company in your application. Discuss your understanding of Pure Padel's mission and how you can contribute to their growth and success in the region.
How to prepare for a job interview at Pure Padel
✨Show Your Passion for Padel and Community Engagement
Make sure to express your enthusiasm for padel and community involvement during the interview. Share any relevant experiences that demonstrate your commitment to fostering a welcoming atmosphere and engaging with local customers.
✨Highlight Your Leadership Experience
Discuss your previous roles in hospitality, leisure, or sports facility management where you successfully led a team. Provide specific examples of how you motivated staff and improved performance, as this is crucial for the Club Manager position.
✨Demonstrate Your Commercial Acumen
Be prepared to talk about how you've used data-driven solutions to maximise revenue in past roles. Discuss your experience with budgeting and financial management, as well as any innovative strategies you've implemented to enhance court utilisation.
✨Prepare for Event Coordination Questions
Since event planning is a key responsibility, think of examples from your past where you successfully organised events or tournaments. Highlight your ability to manage logistics and ensure a high-quality experience for participants and guests.
