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- Tasks: Deliver exceptional customer service and support our sales team in a friendly environment.
- Company: Join Pure Lubrication, a growing company with a supportive culture in Inverness.
- Benefits: Full training provided, flexible hours, and a chance to grow with us.
- Why this job: Be part of a passionate team and make a real impact on customer satisfaction.
- Qualifications: Excellent communication skills and a proactive attitude are key.
- Other info: Open to both part-time and full-time applicants.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for an opportunity to be part of a small, friendly and supportive team with a great culture? At Pure Lubrication, we’re passionate about what we do and we’re looking for someone who shares that same vision and enthusiasm. Skills matter but so does attitude and we believe the right person with the right mindset is just as important as experience. Full training will be provided to help you succeed. This is an exciting chance to work with a growing company operating in an innovative market, right here in Inverness. You’ll play a key role in delivering exceptional customer service, supporting our sales team and helping us grow. If you’re motivated, proactive and ready to contribute to a business that values its people, we’d love to hear from you.
Duties
- Customer service excellence – prompt and accurate processing of orders and enquiries
- Supporting the direct sales team with the management of key accounts
- Identifying leads and sales opportunities that will help the growth of the business
- Providing admin support to the team locally and remotely
- Liaising with suppliers on pricing and availability of products
- Providing admin support to the business locally and remotely
- Other duties, appropriate to the post, over and above those given in the job description.
Skills & Experience
- First class customer service skills
- Excellent communication and attention to detail
- Comfortable with using systems (ERP/CRM experience is an advantage)
- Reliable, pro-active and calm under pressure
- Team player with a customer first mindset
- Self starter who is able to fit into a small established team
- Sales experience and negotiation skills would be beneficial
Will consider applicants interested in both part-time (Mon-Fri) and full-time employment. If interested, please email your CV and a covering note explaining why you would like to work with us and why you feel you’re the right person for this role.
Customer Service Specialist in Inverness employer: Pure Lubrication
Contact Detail:
Pure Lubrication Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist in Inverness
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Pure Lubrication. Check out their website and social media to understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering exceptional service, think of some common customer queries or issues and how you would handle them. Role-playing these situations can boost your confidence and prepare you for any questions during the interview.
✨Tip Number 3
Show off your proactive side! During the interview, share examples of times when you've gone above and beyond for customers or identified sales opportunities. This will demonstrate your motivation and readiness to contribute to the team's success at Pure Lubrication.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Specialist in Inverness
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the opportunity to join our friendly team and contribute to our vision.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Covering Note: In your covering note, explain why you want to work with us and why you think you’re the right fit. Be genuine and specific – we appreciate a personal touch that reflects your personality and enthusiasm.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Pure Lubrication
✨Know the Company
Before your interview, take some time to research Pure Lubrication. Understand their products, values, and culture. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service excellence. Think about times when you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your ability to deliver exceptional service, which is key for this role.
✨Be Proactive and Positive
During the interview, convey your proactive attitude and enthusiasm for the role. Share how you can contribute to the team’s success and growth. A positive mindset can make a huge difference, especially in a small, supportive team environment like theirs.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about wanting to be part of their innovative market.
