Office Manager

Office Manager

Eastleigh, Hampshire

Permanent, full time

Salary: 30-32k DOE

Our client, MC Controls is a privately owned business that specialises in the design, construction, supply, installation, commissioning and maintenance of HVAC control systems. They pride themselves on offering a high level of customer service and working on a wide range of

projects – from large domestic properties through to schools, restaurants, health centres/ hospitals, hotels, offices and even a few British Embassy buildings.

Due to their continued growth, they are now looking for an organised and confident Office Manager to join their team based in Eastleigh, Hampshire. You will be responsible for day-to-day administrative support within the team overseeing the management of the office, simple accounts and customers.

Office Manager, the role:

• Act as a central point of contact for customers, handling calls and emails professionally.
• Manage customer information, service agreements, and documentation within a cloud-based ERP system.
• Coordinate planned maintenance schedules and engineer visits alongside the Operations Manager.
• Liaise with engineers regarding site visits, parts collection, paperwork, and timesheets.
• Review engineer reports, escalate urgent issues, and raise remedial actions where required.
• Raise purchase orders and manage supplier and subcontractor documentation.
• Issue service reports, visit documentation, and invoices to clients.
• Support invoicing,