IT Technician in Andover

IT Technician
Location: Andover, Hampshire
Full time, Permanent
Salary: £30k-32k per annum
Our client, Croydex, is a leading designer and manufacturer of innovative bathroom accessories, supplying major trade and retail partners in the UK and internationally. Croydex is part of the Norcros Group, a market-leading organisation with a clear growth strategy and a strong focus on people, performance, and culture.
The Norcros Group is driven by its values Care, Courage, Connection and Common Sense which underpin how teams work together, make decisions, and support one another across the business.
They are now seeking an experienced IT Technician to support and strengthen their internal IT operations.
IT Technician, the role:
Deliver proactive and reactive 1st and 2nd line technical support
Troubleshoot hardware, software and network issues across the business
Perform root cause analysis on recurring incidents and recommend improvement
Support and maintain Windows Server environments and core network infrastructure
Provision and manage PCs, laptops, mobile devices, servers, switches and VoIP system
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