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- Tasks: Lead scheduling and planning to optimise engineer resources and enhance service delivery.
- Company: Join Lee Fire & Security, a leader in fire protection and security solutions.
- Benefits: Earn up to £35,000, enjoy a pension scheme, and 20 days annual leave.
- Why this job: Be a key player in ensuring seamless operations and customer satisfaction.
- Qualifications: Experience in scheduling or service operations with strong organisational skills.
- Other info: Friendly team culture with opportunities for business improvement contributions.
The predicted salary is between 21000 - 35000 £ per year.
Senior Scheduler Edmonton, London N9 Full time, permanent Salary: Up to 35k DOE Security Systems and Fire Safety for Businesses With over 30 years of industry experience,
Lee Fire & Security
provides comprehensive fire protection, CCTV, and security systems across London and the Home Counties. Renowned for their technical expertise and exceptional customer service, they deliver fully compliant, high-quality solutions to commercial, residential, and public sector clients. They are now seeking a proactive and detail-oriented
Senior Scheduler
to join their Operations team. This is a key role ensuring engineers are efficiently deployed, service standards are met, and customers receive a seamless experience. Senior Scheduler , the role: Lead workforce scheduling and planning to ensure efficient use of engineer resources and adherence to SLAs Act as the main point of contact for scheduling queries, managing all daily coordination and incoming calls Issue and close maintenance and installation calls accurately, validating all engineer reports Analyse workload data, forecast demand, and implement proactive scheduling solutions to enhance performance Liaise with Operations, clients, and field teams to resolve issues and manage competing priorities Produce performance reports and track key operational KPIs Support the transition to a new job management system, ensuring accuracy and efficiency Identify potential cross-selling or upselling opportunities during client interactions Manage and reduce return visits through proactive collaboration with other departments Senior Scheduler , the person: Previous experience in scheduling, workforce coordination, or service operations (ideally within fire and security or a similar field service environment) Strong organisational skills with the ability to balance multiple priorities under pressure Excellent communication and customer service skills, confident liaising with engineers and clients Analytical mindset with experience using scheduling or job management software Proactive and solutions-focused approach, with strong attention to detail Team player with a commitment to service quality and operational excellence Senior Scheduler , the benefits: Competitive salary up to £35,000 per annum Company pension scheme 20 days annual leave Free on-site parking Friendly, professional team culture Opportunities to contribute to ongoing business improvements Pure Human Resources Limited works in partnership with Client Name in providing Recruitment support. No applications from agencies please.
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Senior Scheduler employer: Pure Human Resources Ltd
Contact Detail:
Pure Human Resources Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Scheduler
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, especially those who work at Lee Fire & Security. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by understanding their operations inside out. Familiarise yourself with their scheduling processes and think of ways you can improve them. Show them you’re not just another candidate, but someone who can add real value.
✨Tip Number 3
When you get the chance, demonstrate your analytical skills. Bring examples of how you've used data to forecast demand or improve scheduling in past roles. This will show you’re proactive and solutions-focused, just what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Lee Fire & Security.
We think you need these skills to ace Senior Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Scheduler role. Highlight your experience in scheduling and workforce coordination, especially if it's in fire and security or a similar field. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've successfully managed scheduling and improved service delivery in the past. We love a good story!
Show Off Your Communication Skills: Since this role involves liaising with engineers and clients, make sure to showcase your excellent communication skills in your application. We want to know how you handle queries and resolve issues effectively. Don't hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Pure Human Resources Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of scheduling and workforce coordination, especially in the fire and security sector. Brush up on relevant software tools and be ready to discuss how you've used them in past roles.
✨Show Off Your Organisational Skills
Prepare examples that highlight your ability to juggle multiple priorities and manage time effectively. Think of specific situations where you successfully balanced competing demands and how you ensured service standards were met.
✨Communicate Like a Pro
Since you'll be liaising with engineers and clients, practice clear and confident communication. Be ready to demonstrate your customer service skills and how you handle scheduling queries or conflicts.
✨Be Solutions-Focused
Think about times when you've proactively solved problems or improved processes. Be prepared to discuss how you can enhance performance through effective scheduling and what strategies you would implement in this role.
