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- Tasks: Lead and improve people services across multiple countries in a dynamic gym environment.
- Company: Join PureGym, a top global gym business with a commitment to diversity and employee experience.
- Benefits: Enjoy free gym membership, hybrid working, healthcare, and generous leave policies.
- Why this job: Make a real impact on employee experiences while working with a passionate team.
- Qualifications: 10+ years in HR, strong leadership skills, and experience in multi-site environments.
- Other info: Be part of a diverse team dedicated to affordable fitness for everyone.
The predicted salary is between 48000 - 72000 £ per year.
The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product.
We champion diversity and are committed to providing a workplace where everyone feels free to be. We’re proud to be recognised as a Top Institute Employer, reflecting our commitment to excellence in employee experience and workplace culture. See our careers page for full benefits.
We offer:
- Free nationwide gym membership for you + 1
- Hybrid working
- A truly flexible working culture
- Personal private healthcare, including digital GP
- Life insurance x4
- Company pension contribution
- 25 days annual leave, plus 1 personal day
- Option to purchase additional holiday (up to 5 days)
- Great learning & development resources
- Enhanced maternity pay, paternity and adoption leave
Location: Leeds (minimum 3 days in the office)
Type: Full Time
Contract type: 12 Month FTC
Application: We are looking for someone to start mid-March, so please apply as soon as possible.
We are looking for a Head of People Services to lead the design, delivery and continuous improvement of all people-related operational services across all markets in our business (UK, DK, CH, USA). This role ensures that employees and managers receive a seamless, efficient, standardised, high-quality experience throughout the employee lifecycle. This is a Hybrid working role. This will be based in our Leeds office for a minimum of 3 days a week.
Key Responsibilities will include:
- Leadership
- Develop and implement a People Services strategy aligned with the People team ‘Plan on a Page’.
- Lead, coach, and develop the People Services team across HR operations, onboarding, change management, offboarding and HR project support activity.
- Act as an advocate of service excellence, continuous improvement, and data-driven decision-making.
- People Operations & Service Delivery
- Oversee the delivery of consistent, efficient, standardised and compliant HR services across the employee lifecycle in all our markets (UK, DK, CH and USA).
- Ensure processes are standardised, scalable, and well-documented.
- Drive the adoption of self-service tools and digital solutions to enhance employee experience.
- Employee Experience
- Design and maintain a high-quality standardised employee experience from onboarding to offboarding.
- Monitor service performance through SLAs, feedback mechanisms, and employee insights.
- Systems, Data & Compliance
- Oversee HR systems across all markets, ensuring data accuracy, security, and effective reporting.
- Use analytics to identify trends, risks, and opportunities for improvement.
- Ensure compliance with employment legislation, internal policies, and audit requirements.
- Collaboration & Stakeholder Management
- Work closely with People Directors/Heads of People, People Business Partners, Talent Acquisition & Recruitment, L&D, and Senior Leaders to ensure joined-up people practices.
- Act as a trusted advisor on operational HR matters.
- Build strong relationships with external partners such as payroll providers and technology suppliers.
- Value Add Projects
- HR systems: Deliver HR system optimisation across all markets.
- Role architecture project: Implement a role architecture tool across the Group, with particular focus on DK pay transparency readiness.
- Group wide contract and documentation review: Lead a review of contracts and documentation to ensure standardisation, legal compliance and alignment to brand identity.
- MI reporting: Deliver high quality MI reporting providing accurate and timely insights to key stakeholders.
The Person
We are looking for an ambitious individual with strong HR acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential:
- Strong understanding of HR processes, employment law, and best-practice service delivery.
- Demonstrated ability to lead teams through change and drive operational excellence.
- Expertise in HR systems, data management, and process optimisation.
- Strong communication, influencing, and stakeholder-management skills.
- Experience or exposure to implementing new HR technology or leading service delivery models.
- Experience in multi-site and/or international environments.
- Preferred experience of leading HR operations or shared services in a complex organisation.
Required experience / qualifications:
- 10+ years of experience in a HR / People role, preferably within a shared service/service delivery environment.
- Experience of working with multiple HR systems, preferably across international markets.
- Highly proficient in Excel.
- Experience of working with different stakeholders across a multi-market / multi-location organisation.
PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.
Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
Head of People Services in Leeds employer: Pure Gym Limited
Contact Detail:
Pure Gym Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Services in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at PureGym on LinkedIn. Ask them about their experiences and any tips they might have for landing the Head of People Services role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into PureGym's culture and values. Familiarise yourself with their commitment to diversity and employee experience. When you show that you understand and align with their mission, you'll stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples from your past experiences that demonstrate your HR expertise and leadership abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of People Services in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and attributes mentioned in the job description. We want to see how your experience aligns with our mission and values!
Showcase Your HR Expertise: Highlight your understanding of HR processes, employment law, and service delivery best practices. We’re looking for someone who can hit the ground running, so don’t hold back on showcasing your skills!
Be Authentic: Let your personality shine through in your application. We value diversity and want to know what makes you unique. Share your story and how it connects to our commitment to a welcoming workplace.
Apply Early!: Since we review applications on a rolling basis, it’s best to get your application in as soon as possible. Head over to our careers page and submit your application today – we can’t wait to hear from you!
How to prepare for a job interview at Pure Gym Limited
✨Know Your Stuff
Before the interview, dive deep into PureGym's mission and values. Understand their commitment to diversity and employee experience. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head of People Services, you'll need to demonstrate your ability to lead and develop teams. Prepare examples from your past experiences where you've successfully led change or improved HR processes. Be ready to discuss how you can bring that expertise to PureGym.
✨Be Data-Driven
Since the role involves using analytics to identify trends and opportunities, come prepared with examples of how you've used data in previous roles. Discuss specific metrics you've tracked and how they influenced decision-making. This will highlight your analytical skills and strategic thinking.
✨Engage with Stakeholders
Collaboration is key in this role. Think of instances where you've worked closely with different stakeholders to achieve a common goal. Be ready to share how you built those relationships and navigated any challenges. This will show that you can effectively manage stakeholder expectations at PureGym.
