At a Glance
- Tasks: Lead customer journeys, ensuring satisfaction and driving growth in the fitness tech sector.
- Company: Join Pure Energy Music LTD, a leader in fitness technology with a passion for customer success.
- Benefits: Enjoy a vibrant work culture, competitive pay, and opportunities for personal and professional growth.
- Other info: Be part of a dynamic team focused on innovation and customer satisfaction.
- Why this job: Make a real difference in the fitness industry by enhancing customer experiences and relationships.
- Qualifications: Experience in customer success and strong relationship-building skills are essential.
The predicted salary is between 38250 - 46750 Β£ per year.
Pure Energy Music LTD is seeking a Customer Experience Manager to own the customer journey from onboarding to renewal and growth.
You will build strong relationships with gym operators and stakeholders, driving retention and account growth while delivering an outstanding customer experience.
You will collaborate with Sales, Product, Marketing and Support to ensure the best possible customer outcomes and identify opportunities to add value for customers in the fitness & wellbeing industry.
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Customer Success & Growth Lead for Fitness Tech in Wakefield employer: Pure Energy Music LTD
Pure Energy Music LTD is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Wakefield. With a focus on creativity and innovation, employees enjoy opportunities for professional growth while working on exciting campaigns that blend fitness and music. The hybrid work model allows for flexibility, making it an ideal environment for those looking to thrive in a dynamic industry.