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For Companies At a Glance
- Tasks: Support warranty assessments, improve repair processes, and analyse data for product reliability.
- Company: Join Pure Electric, a forward-thinking company focused on innovative engineering solutions.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Gain hands-on experience and make a real impact on product quality and reliability.
- Qualifications: Recent engineering graduate with a passion for problem-solving and teamwork.
- Other info: Exciting career progression opportunities in various engineering fields.
The predicted salary is between 24000 - 36000 £ per year.
This is a new Graduate Engineer role at Pure Electric. This role links Engineering and Operations and focuses on how products perform once they are in the real world. As a Graduate Warranty & Repairs Engineer, you will work with product engineers and repair centres to understand failures, improve repair quality, and feed practical learning back into product design.
You will help turn engineering designs and specifications into clear, workable repair processes. You’ll analyse warranty and repair data, investigate recurring faults, and support consistent, technically sound repair decisions across the repair network. This is a hands-on engineering role. You will spend time in the office, workshops, repair centres, and the field, learning how products actually fail, how they are repaired under real constraints, and how small design or process changes can significantly improve reliability and serviceability.
How the Role Adds Value
- Engineering → Operations: Ensuring designs, tolerances, and failure modes are understood and repaired correctly in the field.
- Operations → Engineering: Feeding back failure data, repair challenges, and quality trends to improve future products.
- Central → Partners: Acting as a trusted technical point of contact for distributors and repair centres.
Key Responsibilities
- Distributor & Repair Centre Technical Support: Act as a technical interface for distributors and repair centres, supporting diagnosis, repair standards, and warranty requirements. Help partners interpret technical documentation, failure modes, and repair procedures. Escalate complex or unclear issues with clear technical summaries and recommendations. Support onboarding of new repair centres, ensuring technical readiness and process alignment.
- Warranty Assessment & Engineering Judgement: Support the technical assessment and approval of warranty claims, applying engineering judgement to real-world evidence. Ensure warranty decisions are consistent, fair, and technically justified. Identify trends in warranty approvals, denials, and repeat failures across the repair network.
- Quality Control & Repair Validation: Perform QC checks on repaired units and returned components. Audit repair quality and adherence to standards across internal and external repair centres. Identify workmanship or process gaps and support corrective actions. Ensure quality findings are reflected in updated repair standards and training.
- Training & Enablement: Support delivery of technical training to distributors and repair centres. Help develop and improve training materials, service bulletins, and repair guides. Ensure partners are equipped to repair products correctly, safely, and consistently.
- Data, Insight & Continuous Improvement: Analyse warranty, repair, and QC data to identify systemic issues. Translate field data into actionable insights for Engineering, Product, and Quality teams. Support initiatives that reduce repeat failures and improve repair turnaround times.
Who This Role Is For
This role is ideal for a graduate engineer who enjoys hands-on problem solving, wants exposure beyond pure design or lab-based engineering, is interested in product reliability, quality, and lifecycle performance, likes working with people as much as systems and data, and wants to build engineering judgement quickly through real-world exposure.
Career Path
This role builds strong foundations for progression into Product Engineering, Reliability or Quality Engineering, Technical Operations / Field Engineering, Aftersales or Warranty Leadership.
Locations
Graduate Engineer - Warranty in Newport, Wales employer: Pure Electric
Contact Detail:
Pure Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Engineer - Warranty in Newport, Wales
✨Tip Number 1
Get your hands dirty! This role is all about understanding how products perform in the real world, so don’t shy away from practical experiences. Visit workshops and repair centres to see the action first-hand and learn from the pros.
✨Tip Number 2
Network like a boss! Connect with professionals in the engineering and operations fields. Attend industry events or join online forums to meet people who can give you insights and maybe even point you towards job openings.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you would approach analysing warranty and repair data. Employers love candidates who can turn numbers into actionable insights, so come prepared with examples.
✨Tip Number 4
Apply through our website! We’re always on the lookout for fresh talent, and applying directly gives you a better chance of standing out. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Graduate Engineer - Warranty in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Graduate Engineer role. Highlight any relevant experience or projects that showcase your hands-on problem-solving skills and interest in product reliability. We want to see how you can connect engineering with real-world applications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background aligns with our needs. Don’t forget to mention your passion for working with people and data, as that’s key for us at StudySmarter.
Showcase Your Technical Skills: In your application, be sure to highlight any technical skills or tools you’re familiar with that relate to warranty assessment and quality control. We love candidates who can demonstrate their engineering judgement through practical examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join the StudySmarter team!
How to prepare for a job interview at Pure Electric
✨Know Your Engineering Basics
Brush up on your engineering fundamentals, especially those related to product reliability and repair processes. Be ready to discuss how you would approach real-world problems and apply your knowledge to improve repair quality.
✨Show Your Hands-On Experience
If you've had any practical experience, whether through internships or projects, make sure to highlight it. Talk about specific instances where you solved problems or improved processes, as this role is all about applying theory in a hands-on environment.
✨Understand the Role's Impact
Familiarise yourself with how the Graduate Engineer role links engineering and operations. Be prepared to explain how you can contribute to both sides, ensuring that designs are understood and repaired correctly while also feeding back valuable insights for future improvements.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their current challenges in warranty assessments or how they measure success in repair quality. It shows you're genuinely interested and have done your homework!
