Executive Assistant to the CEO

The Executive Assistant provides comprehensive, high-trust and operationally rigorous support to the Chief Executive Officer. The role is central to the effective management of executive time, travel, information flow and stakeholder interaction in a fast-paced, growing organisation. The Executive Assistant operates with a high degree of autonomy and discretion and is expected to anticipate needs, resolve issues independently and ensure the smooth day-to-day functioning of the executive office.

Responsibilities

• Executive & Diary Management
  • Own the end-to-end management of the Chief Executive Officer’s complex and fast-moving diary.
  • Proactively prioritise meetings and commitments in line with business objectives and deadlines.
  • Coordinate internal and external meetings across multiple time zones.
  • Prepare agendas, circulate papers and ensure the Chief Executive Officer is fully briefed.
  • Track actions and follow-ups arising from meetings and ensure timely completion.
• Travel & Logistics Management
  • Take full responsibility for all domestic and international travel for the Chief Executive Officer.
  • Plan and book flights, accommodation, ground transport and ancillary travel requirements.
  • Manage visas, passports, insurance and supporting documentation.
  • Design efficient itineraries that balance commercial priorities, time constraints and cost.
  • Produce comprehensive travel packs including itineraries, meeting schedules and briefing notes.
  • Act as primary point of contact during travel, managing changes, delays and disruptions in real time.
• Information & Communication Management
  • Manage the flow of information to and from the Chief Executive Officer.
  • Filter, prioritise and respond to correspondence on behalf of the Chief Executive Officer where appropriate.
  • Ensure key information is captured, organised and retrievable.
  • Maintain accurate records, documents and files.
• Stakeholder & Business Support
  • Act as a key interface between the Chief Executive Officer and senior internal and external stakeholders.
  • Manage sensitive, confidential and politically nuanced communications with professionalism.
  • Build effective working relationships across the leadership team and wider organisation.
• Operational & Cultural Contribution
  • Support the day-to-day operation of the executive office.
  • Contribute to the coordination of leadership activity and business priorities.
  • Act as a cultural role model, demonstrating professionalism, reliability and discretion.
  • Support ad-hoc projects and initiatives as required.

Skills, Knowledge and Experience

• Several years’ experience in an Executive Assistant or comparable senior support role.
• Demonstrable experience supporting a Chief Executive Officer or senior executive in a fast-paced environment.
• Strong organisational capability and exceptional attention to detail.
• High level of judgement, discretion and professionalism.
• Confident communicator with the ability to manage complex stakeholder relationships.
• Resilient and able to operate effectively under pressure.
• Must have start up/scale up experience.

Performance Measures

• The Chief Executive Officer’s time, travel and priorities are managed efficiently and proactively.
• Meetings and engagements are well prepared and run smoothly.
• Information and actions are followed through reliably and consistently.
• Stakeholders experience professionalism, clarity and responsiveness.

Why Join Us?

• Be part of a passionate team making a real difference for the planet.
• Work-life balance: Flexible working & 25 days of holiday plus bank holidays, with the option to buy more.
• Personal growth: Ongoing development opportunities, including two paid learning days per year.
• Wellbeing support: Life assurance, an Employee Assistance Program, and access to remote GP services.
• Exclusive perks: Generous employee discounts on our products, plus a range of lifestyle benefits.