Shift Maintenance Engineer

Core Responsibilities & Deliverables

• Operate, maintain, and troubleshoot electrical, mechanical, and HVAC systems, including generators, fire alarms, and suppression systems to ensure continuous operation.
• Perform hands-on maintenance activities, inspections, and site walkthroughs to ensure good equipment condition and operational performance.
• Monitor and respond to incidents, faults, or alarms using BMS, PMS, CMS, and other operational systems to support investigations.
• Deliver planned preventative maintenance (PPM) and reactive maintenance in line with site schedules.
• Implement and adhere to the Permit to Work (PTW) and change management processes for all maintenance and critical works on shift.
• Ensure Risk Assessments and Method Statements (RAMS) are reviewed and applied.
• Act as an Authorised Person (AP) (where applicable) for electrical switching activities.
• Ensure accurate operational records, including CMMS/CAFM data, incident reports, asset registers, maintenance logs, and service documentation.
• Support alarm management, alarm clean-ups, and extraction of historical data.
• Operate as a first responder during critical incidents, supporting fault diagnosis, isolation, escalation, and restoration.
• Assist in Root Cause Analysis (RCA) and implementation of corrective and preventative actions to reduce repeat failures.
• Maintain tools, equipment, and assets in operational condition, including asset tracking and critical spares.
• Support customer smart-hands requests as required.

Skills, Qualifications and Experience

• Core Skills (Required): Strong written and verbal communication skills across diverse stakeholder groups.
• Collaborative approach to deliver team and operational objectives.
• Strong problem-solving capability and continuous improvement mindset.
• Continuous improvement focus to enhance personal and team performance.
• Promote a safe working culture and ensure all works are conducted with safety as a priority.

Qualifications:

• Recognised technical qualification in Electrical or Mechanical Engineering (e.g., NVQ Level, City & Guilds, BTEC, or equivalent).
• Authorised Person / AP12 / AP15 or equivalent (Electrical) certification, or demonstrable experience operating as an AP under a formal Safety Rules system.
• IT literate, including MS Office, CMMS/CAFM systems.

Experience (Desired)

• Experience in maintenance of electrical/mechanical/HVAC systems.
• Experience working in critical environments (data centre, hospital, pharmaceutical, utilities, or similar).
• Experience operating in customer-facing roles and resolving technical problems in high-pressure environments.
• Understanding of safe systems of work and able to evidence the implementation of these in previous roles (PTW, RAMS, Change Management, etc.).
• Knowledge of BMS, PPM, CAFM, and Change Management processes.
• Knowledge of and experience working to international HSE standards.
• Knowledge of safe electrical and mechanical practices in line with regulatory standards.
• Experience maintaining HVAC systems, chillers, cooling towers, low/medium voltage electrical systems, UPS, generators, and associated plant.
• Strong troubleshooting and repair experience of critical building infrastructures.
• Competence following documented procedures and maintaining accurate records in a Service Desk/CMMS system.

Note: The successful candidate will be required to complete pre-employment screening to BS7858:2019, or national equivalent.