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- Tasks: Manage and optimise internal ICT networks for seamless operations and security.
- Company: Join a leading data centre company focused on innovation and teamwork.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Collaborative culture with opportunities to work on exciting projects.
- Why this job: Be at the forefront of network technology and make a real impact.
- Qualifications: Experience in network management and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
The Network Manager is responsible for the day-to-day operation, availability & security of the internal ICT networks that support the operation & maintenance of the facility. The site-based role owns the installation, monitoring & maintenance of network infrastructure, leads troubleshooting & incident resolution, while providing technical support & guidance to network end-users & site teams.
Core Responsibilities & Deliverables
- Manage internal ICT systems, network infrastructure & associated services to support secure & efficient operation of the Corporate IT & Operational Technology (OT) networks in our datacentre facilities & office locations.
- Support the installation, commissioning & testing of new network hardware & software.
- Own the identification, resolution & escalation of technical issues across network hardware & software.
- Evaluate, validate & implement critical vendor updates to network infrastructure.
- Deliver responsive on-site support to network users, ensuring minimal disruption to operations.
- Manage & prioritise internal service requests, escalating to the Network Operations Manager where necessary.
- Develop, prepare & govern IT change control documentation in collaboration with key stakeholders.
- Monitor & analyse device security & event logs to proactively identify risks, issues or threats.
- Maintain & continuously improve network configurations & documentation.
- Conduct & document regular visual inspections of network infrastructure to ensure operational readiness.
- Collaborate closely with the Maintenance Team to ensure reliable BMS / OT network performance.
- Partner with the Security Team to support & enhance Security network operations.
- Provide hands-on support & troubleshooting for site IT hardware & network connectivity when required.
Role Deliverables:
- Monitor & manage datacentre IT network performance, targeting 99.99% uptime.
- Provide operational support & technical guidance to the Maintenance & Security teams.
- Own the optimisation, reporting & performance metrics of our Building Management (BMS) systems.
- Drive efficiency improvements in collaboration with the global IT team.
- Support cross-site collaboration by assisting other datacentres with troubleshooting & technical guidance.
- Coordinate & deliver IT hardware setup & system access for new employees alongside the global IT team.
- Own ICT budget planning, forecasting & OPEX control, ensuring cost-effective operations.
- Manage external IT service providers, coordinating support when required to meet business needs.
Team management responsibilities & key relationships
- Reports to Data Centre Manager.
- Coordinate with central Network Operations Manager for ICT program, compliance & technical support.
- Collaborates with internal Maintenance & Security teams, contractors & other site stakeholders.
- Provide 1st line support to Security team regarding building security systems (CCTV & Access control).
- Provide 1st line support to Maintenance team regarding Building Management Systems (BMS).
SKILLS, qualifications AND EXPERIENCE
Core Skills (Required)
- Strong written & verbal communication skills across diverse stakeholder groups.
- Ability to work independently in a busy operational environment.
- Able to demonstrate strong team working & interpersonal skills.
- Proven troubleshooting & analytical problem-solving skills.
- Proven track record of developing, managing & maintaining critical ICT networks & systems.
- 3rd party supplier & vendor management experience.
Qualifications
- Strong Cisco Enterprise switching background, CCNA certification preferable (or equivalent experience).
- Strong Cisco Meraki background, ECMS certification preferable (or equivalent experience).
- Strong network security background, CompTIA SEC+ certification would be an advantage.
- Excellent working knowledge of networking & security technologies including:
- Cisco Enterprise Switching & FirePower Security Appliances
- Cisco Meraki Wired & Wireless Networking Solutions
- Palo Alto Next Generation Firewalls
- Microsoft Windows Server & Active Directory
- Hypervisor based Virtual Server environments
- IP Telephony & Video Collaboration Solutions
- PRTG Network Monitor
- Microsoft Windows & Office 365
Experience (Desired)
- Previous experience in a similar role for 3 years.
- Previous experience of working in a datacentre or other critical environments.
- Detailed knowledge of wired & wireless LAN architectures & protocols.
- Experience of managing & maintaining complex multi-vendor network infrastructure.
- Previous experience of managing operational network security.
- Previous experience of managing & troubleshooting critical wired & wireless networks.
- Previous experience with 3CX IP Telephony would be an advantage.
- Previous experience with ForeScout network & OT security solutions would be an advantage.
- Previous experience with Schneider EcoStruxure Building Management Systems (BMS) would be an advantage.
- Previous experience with Genetec CCTV & Access Control systems would be an advantage.
Note: The successful candidate will be required to complete pre-employment screening to BS7858:2019, or national equivalent. (Covers: Confirmation of identity, legal right to work, financial probity, criminal history and associations with proscribed organisations). It is the policy of Pure DC that all individuals have a responsibility for the security and protection of company’s Information and IT Resources over which they have control, according to their role.
Network Manager in London employer: Pure Data Centres Group
Contact Detail:
Pure Data Centres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Manager in London
✨Tip Number 1
Network with industry professionals! Attend events, join online forums, and connect with people on LinkedIn. We can leverage our connections to get insights and even referrals for the Network Manager role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in network management. We should be ready to discuss our experience with Cisco and network security in detail.
✨Tip Number 3
Showcase your problem-solving skills during interviews. We can share specific examples of how we've tackled network issues in the past, demonstrating our analytical abilities and hands-on experience.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications easily and stay updated on any new opportunities.
We think you need these skills to ace Network Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ICT networks and systems. We want to see how your skills match the role of Network Manager, so don’t be shy about showcasing your relevant qualifications and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your troubleshooting skills and how you've managed network infrastructure in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pure Data Centres Group
✨Know Your Networks
Make sure you brush up on your knowledge of network infrastructure, especially Cisco and Meraki systems. Be ready to discuss your experience with troubleshooting and maintaining these networks, as well as any specific projects you've worked on that demonstrate your skills.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific incidents where you identified a problem, resolved it, and what the outcome was. This will show your analytical abilities and how you handle pressure.
✨Communicate Effectively
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to explain something to a non-technical stakeholder, so being clear and concise is crucial.
✨Understand the Bigger Picture
Familiarise yourself with the company's operations and how the network supports them. Be prepared to discuss how you can contribute to improving efficiency and security within their ICT systems, showing that you’re not just focused on the technical side but also on the overall business goals.