At a Glance
- Tasks: Provide dignified care and safe transfer of deceased clients with compassion.
- Company: Join the Pure Group, a leader in end-of-life planning services.
- Benefits: Enjoy 30 days holiday, health cash plan, gym discounts, and more.
- Other info: Be part of a growing team dedicated to care and respect.
- Why this job: Make a meaningful impact while supporting families during difficult times.
- Qualifications: Experience in healthcare or logistics, and a valid UK driving licence.
The predicted salary is between 40500 - 49500 £ per year.
Location: York
Application Deadline: Friday, October 2, 2026
Salary: £31,000.00 per annum
Hours: 40 hours per week (with flexible shift patterns to accommodate long-distance transfer windows)
We are the Pure Group, and we’re looking for a dedicated Mortuary and Transfer Specialist to join our team in York. This is a rewarding opportunity for someone who leads by example, takes pride in their work, and is passionate about delivering first-class service every time.
About Us
The Pure Group was founded to disrupt the market with our mission to help families rest easy by giving them the freedom to choose how to celebrate their life. We are now the UK’s leading provider of later-life and end-of-life planning services. FCA regulated, financially secure and continuing to grow, we’re investing in our people, technology and services to keep raising the standard. But our purpose remains simple: to support families with dignity, care and compassion when they need it most. Our values guide everything we do: Care Deeply. Take Accountability. Never Settle.
Job Purpose
The role of Mortuary and Transfer Specialist is essential to facilitate frontline mortuary care and execute the dignified, safe transfer of deceased clients between locations. Blending logistics co-ordination with the deeply sensitive requirements of deceased care, this role ensures a highly dignified service, seamless transit operations, and absolute regulatory compliance.
Key Responsibilities
- Frontline Mortuary Care and Client Preparation: Take full responsibility for the dignified care, handling and preparation of the deceased for cremation, ensuring the highest standards are consistently maintained. Ensure clients are placed in the correct size coffins and complete all essential workflows. Remove harmful implants, such as pacemakers and any materials unsuitable for cremation, verifying removals both visually and via a metal detector. Prepare repatriated clients for cremation and arrange the safe disposal of associated zinc linings in accordance with company policy. Catalogue, record, and secure all personal effects and jewellery while updating the mortuary register. Prepare and place nameplates on coffins for clients where families have selected an attended service.
- Long-Distance Logistics and Deceased Transit: Safely and respectfully transfer deceased clients resting in our care. Receive ashes following cremation, ensure tracking is accurate and plan or lay out return items for the Ashes Return team. Act as a Brand Ambassador for the company, ensuring all transit and collection activities reflect the company in a positive way.
- Identity Verification and Digital Body Tracking: Conduct rigorous identification checks immediately upon receipt of a client into care, accurately checking legal paperwork and internal systems. Ensure absolute verification of the deceased's identity before conducting any removal or transport operation. Maintain 100% compliance with the Body Tracking Application, scanning QR codes to record detailed progress at every operational stage. Allocate mortuary bays using dedicated bay allocation technology to register exact resting locations. Record information in an accurate way, processing all associated documentation in a methodical and compliant manner.
- Clinical Housekeeping and Fleet Maintenance: Ensure that the mortuary is clean, safe, sterile and secure always, strictly preventing any unauthorised access. Always adhere to appropriate clinical waste and infection control protocols to maintain sterile environments. Maintain company vehicles in a clean, presentable and roadworthy condition. Conduct mandatory pre and post-drive safety checks. Promptly log and report vehicle defects or routine maintenance needs to the Fleet Coordinator or Line Manager. Adhere strictly to driver company rules regarding speed limits, manual handling, lone working and driving with courtesy.
Candidate Profile
Experience and Qualifications:
- Compliance Record: Proven experience keeping accurate records and working in accordance with detailed compliance procedures.
- Sector Familiarity: Practical experience operating within a funeral, private ambulance, medical logistics, or healthcare environment.
- Driving Licence: Full, valid UK manual driving licence with a commitment to driving within the law and remaining courteous to other road users.
Key Skills and Attributes:
- Resilience and Empathy: A patient, caring, and empathetic nature, comfortable operating professionally and respectfully in the presence of the deceased.
- Meticulous Attention to Detail: A zero-tolerance attitude toward administrative, tracking, or identity verification errors.
- Teamwork and Autonomy: Strong teamwork skills combined with the ability to work reliably and autonomously on long-distance hub journeys.
- Professionalism: Highly organized with good written and verbal communication skills, always remaining smart and well-presented in uniform.
Our Benefits
- 30 days’ holiday, plus bank holidays – giving you more time to switch off and recharge.
- Bupa Health Cash Plan to help with everyday healthcare costs.
- Discounted gym membership and a Cycle to Work Scheme to support your health and wellbeing.
- A comprehensive induction and access to our Learning and Development Academy to help you grow.
- Enhanced family-friendly benefits to support you through life’s important moments.
- 24/7 confidential support through our Employee Assistance Programme.
- Life Assurance for added peace of mind.
- A Company Pension, with a SMART Pension option.
We are entering an exciting phase of growth and investment. Backed by experienced private equity partners and underpinned by a strong financial position, we are continuing to expand our services, invest in innovation, and attract exceptional people who share our ambition. Join us and you'll become part of a purpose-driven organisation that is transforming our sector while never losing sight of what matters most - supporting families with care, dignity and respect.
Please note that, depending on the requirements of the role, we may need to carry out appropriate pre-employment vetting through the Disclosure and Barring Service (DBS) or Disclosure Scotland, and/or Financial Conduct Authority (FCA) checks where relevant. All gaps in your employment history must be disclosed as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high volume of suitable applications.
Equal Opportunities: The Pure Group strives to be an equal opportunity employer. We welcome applications from all backgrounds — regardless of age, gender, ethnicity, sexual orientation, disability, religion or belief. We celebrate difference because we believe it enriches our work and strengthens the way we support one another. If you need any additional support or adjustments during the recruitment process, please let us know.
If you require any reasonable adjustments throughout the recruitment process, please contact us on 07469 400065 or email us at hr.recruitment@purecremation.co.uk
Mortuary & Transfer Specialist in York employer: Pure Cremation
At Pure Cremation, we pride ourselves on fostering a compassionate and supportive work environment in Knutsford, where our Dignified Transfer Operatives play a crucial role in providing respectful service during sensitive times. We offer competitive pay, a paid lunch break, and opportunities for personal growth within a team that values empathy and professionalism. Join us to make a meaningful impact while being part of a company that truly cares about its employees and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Mortuary & Transfer Specialist in York
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Pure Cremation.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Pure Cremation.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Pure Cremation, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Mortuary & Transfer Specialist in York
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Pure Cremation.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Pure Cremation.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Pure Cremation. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Pure Cremation. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Pure Cremation
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Pure Cremation’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
