At a Glance
- Tasks: Lead and support the Private Ambulance Crew, ensuring high standards and continuous improvement.
- Company: Join a caring and innovative team dedicated to making a difference in emergency services.
- Benefits: Enjoy 27 days holiday, life assurance, gym discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be a key player in a vital service, making a real impact on people's lives.
- Qualifications: Leadership skills and a passion for supporting teams in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
Location: Andover
Hours: 44 hours per week, 4 on 4 off 80% days and 20% nights
To support the Drivers Operations Manager and oversee the Knutsford Reactive Private Ambulance Teams, ensuring that the Company’s policies and procedures are understood and adhered to. You will act as a dedicated point of contact for the Knutsford Reactive Private Ambulance Teams for resolving queries, issues and feedback and ensuring that they are dealt with in a quality way and work with the management team to drive continued improvements. This role will be primarily office based but at times it will be required for you to be on the road supporting the Knutsford Reactive Private Ambulance Teams, with collections, 1 to 1’s and ride outs.
The Role
The Private Ambulance Crew Team Leader is responsible for overseeing the team and ensuring that the Company’s policies and procedures are understood and adhered to. To act as a brand ambassador and play a key role in evaluating and enhancing team performance, providing constructive feedback and fostering a culture of continuous improvement. Working closely with your team to drive performance, maintain consistency, and uphold our Pure Values.
Key Responsibilities
- Monitoring the work orders for staff for the collection of the deceased from hospitals, nursing homes and private residences.
- To conduct regular 1:1 meetings with the team to review performance, share ideas and seek areas of improvement or clarification.
- Collate common issues and personal issues resulting from 1:1 or team meetings and seek resolution within the Company and provide feedback as appropriate.
- Monitoring absence, including the completion of Return to Work documentation.
- To work alongside the Knutsford Reactive Private Ambulance team either alone or with joint activity with the team.
- To use observation, feedback and experience to seek ways to contribute to the Company’s continued improvement.
- Collaborate with the Scheduling team to give feedback on problems and improvements that could be made to the planning cycle.
- Organise (and participate in) the on‑call rota and resource appropriately.
- Lead the induction of new employees to ensure they are compliant with the required standards of performance and Company procedures.
- Keep visual inspection of the vehicle fleet, flagging any routine checks, planned maintenance and reactive maintenance to the Fleet Manager.
- Monitor the team to ensure they behave appropriately and are presented in a manner that is fit to represent the Company’s brand.
- Ensuring the Knutsford Reactive Private Ambulance team’s compliance with statutory and company guidelines for appropriate legislation such as Health and Safety and Working Time directives.
- Deputise for the manager during periods of absence.
- Alert the Drivers Operations Manager to any potential infringements and make recommendations as to practical remediation.
- Serve as a role model, coaching and mentoring them to achieve the Company standards and their adherence to policy and procedure.
- Work closely with Knutsford Reactive Private Ambulance Teams to identify areas of operational improvement and implement solutions or flag to the Drivers Operations Manager and Operations for approval.
- Ensure that the mortuary, transfer area and coffin store are used correctly, safely and with consideration to others.
- Adhere to the current company policy regarding data protection.
- Work closely with the Night Team Managers to ensure that feedback is obtained/shared and that we utilise our ambulances efficiently.
Required to work shifts on a basis of 4 days on 4 days off 80/20 split Nights rotation every 5–6 weeks, allowing engagement with reactive ambulance teams on various shifts.
Benefits
- Generous 27 days holiday.
- Life Assurance.
- Family friendly occupational benefits.
- Employee Assistance Programme, including access 24/7.
- Learning and Development Academy.
- Discounted Gym membership.
- Cycle to work scheme.
- Friendly and supportive, modern working environments, with free on-site parking.
The Pure Group strives to be an equal opportunity employer, and actively encourages applications from all backgrounds no matter your age, gender, gender identity, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and believe it enriches our work, drives innovation, and fosters a supportive and caring environment.
Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement.
Private Ambulance Crew Team Leader - Reactive employer: Pure Cremation
At Pure Group, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters employee growth. As a Private Ambulance Crew Team Leader in Andover, you will benefit from generous holiday allowances, life assurance, and access to our Learning and Development Academy, all while working in a modern environment with free on-site parking. Join us to make a meaningful impact in the community while enjoying a balanced work-life schedule with our 4on4 off shift pattern.
StudySmarter Expert Advice🤫
We think this is how you could land Private Ambulance Crew Team Leader - Reactive
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and ambulance sectors. You never know who might have a lead on a Team Leader role or can put in a good word for you.
✨Tip Number 2
Show up at industry events or job fairs. These are golden opportunities to meet potential employers face-to-face. Bring your A-game and be ready to chat about your experience and how you can contribute to their team.
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies you’re interested in, engage with their posts, and share relevant content. This can help you get noticed and show your passion for the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Private Ambulance Crew Team Leader - Reactive
Some tips for your application 🫡
Show Your Leadership Skills:As a Private Ambulance Crew Team Leader, we want to see your leadership style shine through in your application. Share examples of how you've led teams or improved processes in the past. This will help us understand how you can contribute to our culture of continuous improvement.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your experience and skills are easy to spot. Use bullet points if it helps highlight your key achievements!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight relevant experiences that align with the responsibilities of overseeing the team and ensuring compliance with policies. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values!
How to prepare for a job interview at Pure Cremation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Private Ambulance Crew Team Leader. Familiarise yourself with the key tasks mentioned in the job description, such as overseeing team performance and ensuring compliance with company policies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a team leader, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or implemented improvements. Highlight how you can foster a culture of continuous improvement and support your team, which is crucial for this position.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in this role, such as managing team performance or dealing with operational issues. Practise articulating your thought process and solutions clearly, as this will showcase your problem-solving abilities and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team's current challenges, the company's goals, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career aspirations.
