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- Tasks: Provide admin support to ensure smooth block management operations and efficient communication.
- Company: Join Pure Block Management, a trusted and growing company in York.
- Benefits: Enjoy a competitive salary, 25 days holiday, birthday leave, and training support.
- Why this job: Be part of a supportive team and make a real impact in property management.
- Qualifications: Strong admin skills required; property experience is a bonus but not essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 33600 £ per year.
Location: York City Centre
Hours: Full-time, 8:30am – 5:00pm
Salary: £24,000 + Pension + 25 Days Holiday + Birthday Leave + Staff Events + Training Support
About Us
Pure Block Management is an established and growing block and estate management company with a strong reputation for reliability, professionalism and exceptional service. As our York portfolio continues to expand, we’re introducing a new role to support our Associate Director and ensure our standards remain consistently high. This role is ideal for someone who thrives in a fast-paced, detail-driven environment and enjoys working as part of a supportive, forward-thinking team.
Purpose of the Role
To provide administrative support, ensuring the smooth running of our block management operations, efficient communication with clients and leaseholders, and timely processing of key administrative tasks. This role plays a vital part in maintaining compliance, service quality and overall operational efficiency.
Key Responsibilities
- Communication & Customer Service
- Handle incoming telephone calls, providing clear, professional and helpful responses.
- Manage email inboxes, ensuring prompt and accurate replies.
- Draft, issue and record correspondence with clients, leaseholders and contractors.
- Support with scheduling and occasionally attending out-of-hours meetings.
- Oversee key management, logging and issuing keys in line with company procedures.
- Manage postage, incoming mail and document distribution.
- Maintain organised records, files and document systems across the portfolio.
- Raise works orders and process contractor invoices.
- Support with financial review tasks and reconciliation checks.
- Assist with arrears management and credit control processes.
- Chase contractors for updates on outstanding works.
- Log, track and monitor updates through block management CRMs.
- Assist with day-to-day portfolio coordination and administrative duties.
- Work remotely alongside the Compliance Manager to support statutory inspections, documentation management and general compliance record accuracy.
- Help ensure all compliance-related information is filed promptly and correctly.
Experience & Qualifications
Strong administrative experience is essential. Property experience is desirable but not essential. Training provided, including support with systems, compliance and industry knowledge.
Why Join Us?
You’ll be part of a growing team within an established, trusted company. We invest in our people, provide comprehensive training, and encourage a culture where accuracy, teamwork, and professionalism matter—but where a bit of personality is always welcome.
If you’re organised, motivated and enjoy keeping a busy office running smoothly, this role will suit you perfectly.
How to Apply
Send your CV and a brief covering note explaining why you’re interested in this role to Liam@purebm.co.uk. Applications will be reviewed on a rolling basis — early applications are encouraged.
Block Management Administrator employer: Pure Block Management
Contact Detail:
Pure Block Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Management Administrator
✨Tip Number 1
Get to know the company! Research Pure Block Management and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the role and the team dynamics. This shows that you're not just looking for any job, but that you're keen on contributing to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the digital tools we use in block management.
We think you need these skills to ace Block Management Administrator
Some tips for your application 🫡
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Make sure to highlight why you're excited about the Block Management Administrator role and how your skills align with what we’re looking for. Keep it friendly and professional, just like us!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor yours to reflect the key responsibilities and skills mentioned in the job description. Show us how your experience makes you the perfect fit for our team!
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and get to the point quickly. We appreciate a well-structured application that’s easy to read—just like we keep our records!
Apply Through Our Website: We love it when you apply directly through our website! It helps us keep track of applications better. Plus, it shows you’re genuinely interested in joining our awesome team at Pure Block Management.
How to prepare for a job interview at Pure Block Management
✨Know the Company Inside Out
Before your interview, take some time to research Pure Block Management. Understand their values, services, and what sets them apart in the block management industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Block Management Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained attention to detail, as these are crucial for the role.
✨Practice Your Communication Style
Since the role involves a lot of communication with clients and leaseholders, practice articulating your thoughts clearly and professionally. You might want to role-play common scenarios, like handling a difficult call or drafting an email response, to demonstrate your customer service skills.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
