At a Glance
- Tasks: Support sales teams, manage customer queries, and assist with order processing.
- Company: Join a dynamic company focused on growth and customer satisfaction.
- Benefits: Hybrid working, 25 days holiday, wellness perks, and a supportive training platform.
- Other info: Enjoy a fun work environment with games and wellness initiatives.
- Why this job: Be part of a team that drives business success and enhances customer experiences.
- Qualifications: Customer-focused, CRM experience, strong communication skills, and attention to detail.
The predicted salary is between 40500 - 49500 £ per year.
Position Summary
The Sales Support Executive will be responsible for supporting and assisting on a day to day basis and helping to grow the business at the direction of the Account Managers.
The Sales Support Executive will form part of the Sales Support team that will also assist with all related tasks.
Principal Duties
- Dealing with all aspects of customer services - Incoming emails & calls
- Providing customer ETA on orders and general strong communication to customers.
- Loading and supporting Sales orders within our CRM. Ensuring information is correct prior to approval
- Replying to customers, internal comms and suppliers enquiries when Account Managers are unable to respond
- Preparing and providing quotes to customers where required
- Liaising with supply chain and manufacturers for stock queries
- Liasing with our warehouse team on shipment queries and quotes
- Carry out data admin to ensure all orders are up to date for stock allocation
- Taking part in product training and keeping up to date with new products
- Attending customer meetings from time to time (virtual or physical)
- Knowledge & Skill Requirements
- Customer focused
- Experience of using a CRM
- Strong communication skills with multiple internal departments
- Excellent accuracy and attention to detail
- Ability to listen and articulate effectively
- Experience and understanding of Microsoft Office
- To gradually learn and amass knowledge and detailed understanding of Sales
- Must be a problem solver and able to work under own initiative.
- Needs to be content to work in a semi-rural environment
- To converse with all customers and the people throughout the organisation from Director level to bottom level.
- Working Conditions
Must have a clean driving license and own car due to rural location.
- Other Information
- Laptop
- Hybrid Working
- Learning and Development Plan
- Purdicom Pathway Training Platform
- Motivosity Reward and Recognition system
- On Site Gym
- Purdi Perk Vouchers
- Pool table/ Batak/Table Football
- 25 days holiday
- 1 Well Being days
- Birthday Bonus
- Anniversary Bonus
- Pension Scheme
- Medical Scheme
- Sick Pay
- Life Insurance 4 x salary
- Free Parking
- #J-18808-Ljbffr
Sales Support Executive in Wantage employer: Purdicom Limited
Purdicom is an exceptional employer that prioritises employee growth and well-being, offering a hybrid working model that balances flexibility with collaboration. With a strong focus on learning and development, employees benefit from a comprehensive rewards system, generous holiday allowances, and unique perks like an on-site gym and recreational facilities. Located in a rural area, Purdicom provides a supportive work culture that values commitment and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Wantage
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Purdicom Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Purdicom Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in Wantage
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Purdicom Limited:When writing your cover letter, make sure to tailor your message specifically for Purdicom Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Purdicom Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Purdicom Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Purdicom Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Purdicom Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
