The Sales Associate plays a pivotal role in maintaining the highest standards of client service and sales support. Client service will be focused on the boutique floor and after care.
Please note, the Sales Associate will solely be focusing on Clothing & Accessories.
Client Experience & Sales Support
- Deliver an exceptional client experience on the boutique floor, demonstrating deep product knowledge and refined customer service skills.
- Ensure the boutique environment is consistently client-ready and operationally efficient.
- Commit to surpassing personal sales objectives and driving ongoing growth within a team environment while upholding Purdey's high standards.
- Have a proactive approach to client engagement on the boutique floor, promote products, provide tailored assistance, and drive sales growth.
- Actively collaborate with fellow team members and contribute to the overall success of the store.
- Foster and maintain robust client relationships.
- Collect and update client information in the CRM to enhance future interactions and tailor services to individual preferences.
- Be aware of sales figures and performance.
Inventory Management
- Assist with daily stockroom operations, ensuring accurate receiving, tagging, storage, and replenishment of merchandise.
- Assist with regular stock counts as directed by the business.
- Assist with the in-store processing of online orders.
- Manage the processing of returned items in accordance with company procedures.
HOW WILL YOU EXPERIENCE SUCCESS?
- Proven track record of delivering exceptional customer service and client care.
- Excellent communication and interpersonal skills.
- A team player with a client-first mindset and a passion for luxury retail.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.
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Sales Associate - Clothing & Accessories employer: Purdey
Purdey is an exceptional employer, offering a vibrant work culture that prioritises employee development and client satisfaction. As the Boutique Manager at our Audley House location, you will benefit from a supportive environment that encourages professional growth, alongside competitive compensation and a commitment to excellence in luxury retail. Join us to lead a passionate team dedicated to delivering unparalleled client experiences while upholding our esteemed brand values.
