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For Companies At a Glance
- Tasks: Manage raw materials and customer orders to ensure smooth operations.
- Company: Join Puratos, a global leader in innovative food solutions with a passion for health and well-being.
- Benefits: Enjoy £28,000 salary, 22 days leave, training opportunities, and a cycle to work scheme.
- Why this job: Be part of a caring, inclusive culture that values innovation and community impact.
- Qualifications: Strong numeracy, literacy, and communication skills; experience in a similar role preferred.
- Other info: Work in a supportive environment with a clear vision for future growth.
The predicted salary is between 24000 - 32000 £ per year.
At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We are more than 10,000 employees in over 85 countries and a consolidated turnover of 3.1 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future. This, along with our commitment to our local communities, is what makes working at Puratos so magical.
To strengthen our team in Puratos Fourayes, near Sittingbourne, Kent, we are looking for a Supply Chain and Customer Service Co-ordinator.
Your Mission
Reporting to the Production Manager, the successful candidate will be responsible for booking off raw materials which supply the site. They will also work closely with the Planning and Customer Liaison Manager to support the planning and customer service team in delivering a first-rate customer experience.
What you will do
- Ensure all raw material stock usage is recorded on the MRP system, investigating stock discrepancies and maintaining a log of resolutions.
- Maintain a transport log, recording pallet quantities delivered, customers delivered to, and all associated costs/savings.
- Accurately process customer orders using the MRP system, ensuring business standard MOQ’s are met and raising non-conformance with customers as required.
- Communicate changes to quantity or delivery dates with customers, keeping a record of all communications.
- Expedite customer queries or questions efficiently, maintaining a record of all communications and resolutions.
- Ensure all customer orders are fulfilled on time and in full, maximizing throughput while minimizing plant downtime.
- Communicate daily delivery requirements with the transport business partner(s), ensuring planned despatch times are met and achieving the best truck fill and price per pallet.
What we expect from you
- High levels of numeracy and literacy.
- Good communication skills, both written and verbal.
- Proficiency in Microsoft programs (Outlook, Word, Excel, Teams).
- Ability to stay calm and professional under pressure.
- High attention to detail.
- Experience in a similar role, preferably in the food industry.
What you can expect from Puratos
- £28,000 per annum.
- Core hours will be 40 hours per week.
- The team shares shifts to ensure the office is staffed between 06:00 – 17:00.
- 22 days annual leave plus Bank Holidays.
- Opportunities for career growth and development.
- Comprehensive training and support, with 4 training days planned for every worker in 2025.
- Employee benefits platform.
- Cycle to work scheme.
- A positive and inclusive work environment.
We are a warm family company with a historical growth track record and a clear long-term vision for the future. We promote a caring, trustful and respectful work environment by putting people first. We at Puratos cultivate an inclusive global workplace that fully embraces diversity and equal opportunities for all. We strive to reflect the richness of our customers, communities and society, accelerating our ability to innovate and deliver on our commitments.
Supply Chain Administrator employer: Puratos
Contact Detail:
Puratos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Administrator
✨Tip Number 1
Familiarise yourself with the MRP systems commonly used in supply chain management. Understanding how these systems work will give you an edge during interviews, as you'll be able to discuss your experience and knowledge confidently.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Be prepared to share examples of how you've effectively handled customer queries or resolved issues in previous roles, as this is crucial for the position.
✨Tip Number 3
Research Puratos and their commitment to innovation and community. Being able to articulate why you want to work for them specifically, and how you align with their values, can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in the food industry, particularly any roles that involved logistics or supply chain management. Highlighting relevant experience will demonstrate your suitability for the role and your understanding of the industry's unique challenges.
We think you need these skills to ace Supply Chain Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain management and customer service. Emphasise your proficiency in Microsoft programs and any previous roles in the food industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of Puratos' mission. Mention specific skills that align with the job description, such as attention to detail and communication skills.
Showcase Relevant Skills: In your application, clearly demonstrate your high levels of numeracy and literacy. Provide examples of how you've effectively communicated with customers and resolved queries in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Puratos
✨Know Your Numbers
As a Supply Chain Administrator, you'll need to demonstrate high levels of numeracy. Brush up on your ability to interpret data and statistics, as well as your understanding of MRP systems. Be prepared to discuss how you've used these skills in previous roles.
✨Communicate Clearly
Good communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Think about examples where you've successfully communicated changes or resolved customer queries.
✨Show Attention to Detail
Attention to detail is crucial in supply chain management. Prepare to discuss specific instances where your attention to detail has made a difference, such as identifying discrepancies in stock or ensuring accurate order processing.
✨Demonstrate Calm Under Pressure
The ability to stay calm and professional under pressure is key in this role. Think of examples from your past experiences where you managed stressful situations effectively, especially in a fast-paced environment like the food industry.
