Operations Manager in Orpington

Operations ManagerPur Sang – Orpington, England, United Kingdom

Do you thrive in a leadership role, managing teams and ensuring smooth operations in a dynamic, fast‐paced environment? Are you passionate about the leisure or golf industry?

As our Operations Manager, you will oversee the day‐to‐day operations of our leisure or golf site, ensuring that everything runs smoothly—from customer service to site management. You will be responsible for leading a dedicated team and optimising the operational efficiency of our site through support of our Duty Managers.

Benefits

Free access to Mytime Leisure & Golf for you AND one other (worth up to £1,000 each year!)

30 days annual leave (including bank holidays) + additional leave with length of service

Holiday purchase scheme

25% of food and beverage and free hot drinks

NEST pension

Early Pay – withdraw a part of your salary in advance of the pay day

New Employee Referral Bonus

Exceptional achievement award scheme

Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform

Key Duties

Manage the daily operations of the leisure / golf site

Oversee scheduling and staffing to ensure adequate coverage during peak times

Staff management recruitment, training, development, absence management, staff 1‐2‐1, competency framework, timesheets

Step in to cover Duty Manager shifts as needed to ensure smooth operations and address any staffing shortages, in line with business requirements

Manage, develop and co‐ordinate staff resources effectively to meet all operational requirements

Collaborate with senior management to establish and achieve long‐term business goals

Build and maintain a sound organisational structure, recruiting, training and motivating staff

Qualifications

Recognised qualification in Leisure Management, Sports Development or a related subject, preferably degree level or NVQ 4

Good knowledge of leisure and running/operation of leisure sites

NPLQ & PPO qualification

About the CompanyWe are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long‐term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we\’ve helped hundreds of thousands of people live a happier and healthier lifestyle and you can become a part of giving back to the community!

Employment Conditions

All offers of employment are conditional upon you signing the contract of employment and:

Satisfactory health clearance

Two satisfactory references

Proof of attainment of qualifications

Evidence of your right to work in the United Kingdom

Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*

Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.

Mytime Active reserve the right to remove the advert for this role as required.

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Seniority Level

Mid‐Senior level

Employment Type

Full‐time

Job Function

Management

Strategic Management Services

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