Hands-On SaaS Support Lead: Scale & Improve

Hands-On SaaS Support Lead: Scale & Improve

Full-Time No working from home possible
Pupil Progress

Pupil Progress is seeking a Customer Support Manager to own the support function as we scale. This is a hands-on, player/coach role focused on solving problems and improving how we work.

You'll define how support should evolve, stay closely involved with customers, and drive data-informed decisions to build a scalable function. The role is Brighton-based with four days per week in the office and one day remote if desired.

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Pupil Progress

Contact Details:

Pupil Progress Recruitment Team