Guardian is seeking a Customer Experience Advisor to join our team. You will handle queries from Financial Advisers and Policyholders via phone, email, webchat and post, ensuring timely resolutions and accurate record-keeping.
The role suits someone with a customer-first mindset, strong communication, and the ability to balance workload in a supportive, innovative environment. Hybrid working options may be available.
#J-18808-LjbffrCustomer Experience Advisor - Hybrid, Make a Difference employer: Punter Southall Group
Guardian is an excellent employer that prioritises a customer-first approach while fostering a supportive and innovative work culture. With hybrid working options, employees enjoy flexibility alongside opportunities for personal and professional growth, making it a rewarding place to build a career in customer experience.