We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team.This is a former 19th century Gin Palace, this historic site was named in the 1840s in homage to the regular drinkers from nearby Punch magazine. The newly refurbished Punch retains much of its original period charm, with a spacious main bar and rear dining room available for private hire. At the bar, you'll find a gin and whisky lover's paradise, plus an excellent selection of craft beer and cask ale, and carefully curated wine list. On the menu, the focus is seasonality, with pub classics alongside delicious small plates and lunchtime wraps, in the City of London.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
- Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
- Able to deal with customer queries quickly and professionally
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
- Able to support the Management team to deliver set goals
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers
What's in it for me:
- Competitive rate per hour + tronc
- Be part of a brand new opening
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- Team trips, regular incentives and socials – a fun, family atmosphere
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
- End-of-Year Annual Staff Party & Prize draws!
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Supervisor employer: Punch!
Punch! is an exceptional employer that prioritises the growth of its people, clients, and company. With a clear career progression path and a high-energy, supportive team culture, employees are encouraged to thrive in a dynamic environment. Enjoy unique benefits such as your birthday off, generous holiday allowances, and fully remote work options, all while collaborating with an enthusiastic team dedicated to celebrating success.
