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- Tasks: Lead and manage a vibrant pub, ensuring top-notch service and team development.
- Company: Join an award-winning pub group with a focus on quality and community.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive, family-like atmosphere.
- Why this job: Take ownership of your venue and make a real impact in a fun environment.
- Qualifications: Minimum 2 years as a general manager with strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
This is a former 19th century Gin Palace, this historic site was named in the 1840s in homage to the regular drinkers from nearby Punch magazine. The newly refurbished Punch retains much of its original period charm, with a spacious main bar and rear dining room available for private hire. At the bar, you'll find a gin and whisky lover's paradise, plus an excellent selection of craft beer and cask ale, and carefully curated wine list. On the menu, the focus is seasonality, with pub classics alongside delicious small plates and lunchtime wraps, in the City of London.
The Role
As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late night experience knowledge as well as late night experience. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You're not precious. We leave our egos at the door and help get things done
- Must have minimum 2 years’ experience as a general manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Excellent all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and be fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
General Manager in London employer: Punch!
Contact Detail:
Punch! Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join local pub and restaurant groups, and don’t be shy about chatting with people in the business. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. Be genuine, share your passion for hospitality, and make sure they see how you can bring that energy to their team.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Bring examples of how you've successfully managed teams and improved customer satisfaction in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our awesome team!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and charm into your words. Remember, we’re looking for someone who can connect with our team and customers alike.
Tailor Your Application: Make sure to tailor your application to the role of General Manager. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you the perfect fit for our pub, bar, and restaurant group.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at Punch!
✨Know Your Venue Inside Out
Before the interview, make sure you research the pub and its history. Understand its unique offerings, like the gin and whisky selection, and the seasonal menu. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Style
Prepare to discuss your approach to team management and development. Share specific examples of how you've trained and nurtured staff in the past. Highlight your ability to maintain high standards and customer satisfaction while fostering a fun atmosphere.
✨Demonstrate Business Savvy
Be ready to talk about your experience with financials and operational management. Discuss how you've made strategic decisions in previous roles that positively impacted the business. This will illustrate your commercial acumen and readiness to take ownership.
✨Stay Cool Under Pressure
Think of scenarios where you've successfully managed stressful situations in a busy bar or restaurant environment. Share these stories to demonstrate your calmness and ability to handle pressure, which is crucial for a General Manager role.