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For Companies At a Glance
- Tasks: Lead a vibrant pub and restaurant, ensuring top-notch service and team development.
- Company: Join an award-winning pub group with a focus on quality and people.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive, family-like atmosphere.
- Why this job: Take ownership of your venue and make a real impact in a fun environment.
- Qualifications: Minimum 2 years as a General Manager with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
This is a former 19th century Gin Palace, this historic site was named in the 1840s in homage to the regular drinkers from nearby Punch magazine. The newly refurbished Punch retains much of its original period charm, with a spacious main bar and rear dining room available for private hire. At the bar, you'll find a gin and whisky lover's paradise, plus an excellent selection of craft beer and cask ale, and carefully curated wine list. On the menu, the focus is seasonality, with pub classics alongside delicious small plates and lunchtime wraps, in the City of London.
The Role
As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late night experience knowledge as well as late night experience. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You're not precious. We leave our egos at the door and help get things done
- Must have minimum 2 years’ experience as a general manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Excellent all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and be fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
General Manager employer: Punch!
Contact Detail:
Punch! Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join local pub and restaurant groups, and don’t be shy about chatting with people in the business. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. Share your passion for hospitality and how you can bring that energy to their team. Remember, they’re looking for someone who fits their vibe!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to venues you admire and express your interest in working with them. A well-timed email or call can make all the difference and show you’re genuinely keen.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. By applying directly, you’ll stand out and show us you’re serious about joining our awesome team. Plus, it’s super easy and quick!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and charm into your words. Remember, we’re looking for someone who can connect with our team and customers alike.
Tailor Your Application: Make sure to tailor your application to the role of General Manager. Highlight your relevant experience and skills that match what we're looking for. We love seeing how your background aligns with our values and the unique vibe of our pubs and restaurants.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your achievements and skills – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and what we stand for.
How to prepare for a job interview at Punch!
✨Know Your Venue Inside Out
Before the interview, make sure you research the pub and its history. Understand its unique offerings, like the gin and whisky selection, and the seasonal menu. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to team management. Share specific examples of how you've trained and developed staff in the past. Highlight your ability to maintain high standards and customer satisfaction while fostering a fun atmosphere.
✨Demonstrate Business Savvy
Since the role requires strong commercial acumen, come ready to discuss your experience with financials and operational management. Think of examples where you've made strategic decisions that positively impacted the business.
✨Emphasise Your People Skills
As a General Manager, your ability to connect with both staff and customers is crucial. Prepare to share stories that illustrate your communication skills and how you've built strong relationships in previous roles. Remember, they want someone who can lead with charisma!