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For Companies At a Glance
- Tasks: Lead and support a portfolio of community-focused pubs, driving sales and exceptional guest experiences.
- Company: Join a vibrant team dedicated to creating outstanding pub experiences.
- Benefits: Enjoy competitive salary, bonuses, pension, and generous holiday options.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Passion for hospitality, strong coaching skills, and a love for sports.
- Other info: Great opportunities for personal growth and career progression.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We want to create a world class team where every employee embodies the essence of 5. Partnership, supporting our brilliant Pubs. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfilment in their roles.
Core Purpose
As an Area Manager – Unity Social, my core purpose is to lead a portfolio of pubs operated by self‑employed partners. I will support, coach and challenge operators to deliver outstanding community‑focused pubs, exceptional guest experiences, drive sales and maintain high operational standards.
Responsibilities
- Build strong relationships with pub operators, acting as a trusted advisor and coach.
- Support operators in delivering excellent customer service and community engagement.
- Ensure the delivery of well‑defined, structured onboarding plans for all new partners.
- Drive accountability of the publican team through clear objectives, regular feedback, and direction.
- Set an exceptional example with regular evening and weekend visits.
- Champion Unity Social's community ethos by encouraging operators to build strong local connections.
- Support initiatives that enhance the pub's role in the community.
- Build a sales‑hungry culture and inspire publicans and AMs to achieve the best proposition within each business.
- Monitor and drive performance across sales, margin, and cost control.
- Analyse trading data and trends to identify opportunities for growth.
- Ensure pubs are maximising their potential through local marketing and events.
- Deliver operational excellence across all pubs maintaining the highest retail standards.
- Conduct regular site visits to ensure standards are upheld across cleanliness, compliance, and presentation.
- Support operators in resolving operational challenges and implementing best practices.
- Ensure all pubs operate within licensing laws, health & safety regulations, and company policies.
- Conduct audits and follow up on action plans to mitigate risk.
Required Qualifications
- Passion for community‑focused hospitality.
- Demonstrable experience of leading high‑performing teams – strong coaching and relationship building skills.
- Deep appreciation of the importance of sport to our customers.
- Demonstrate humility in what you say and how you act.
- Show high levels of enthusiasm and maintain energy and commitment in the face of setbacks and pressure.
- Prioritise and effectively manage time and workload.
- Excellent communication skills at all levels, with passion, integrity and credibility to influence and persuade.
- Ability to convert commercial awareness into sound business decisions enabling profitable outcomes.
- Pre‑empt issues or problems and put permanent fixes in place.
- Deliver results without compromising company values and leadership behaviours.
- Actively seek to develop own professional development and industry knowledge.
- Understanding of wet‑led pub operations.
Benefits
- Competitive Salary
- Annual Company Bonus Scheme
- Company pension
- 25 Annual holiday days (Option to buy and sell)
- Progression and development opportunities
- Free pay‑day drinks
- Retail & Leisure discount scheme
- Pub discount scheme
- Long service awards
Interested?
Area Manager - Unity in Burton upon Trent employer: Punch Pubs
Contact Detail:
Punch Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - Unity in Burton upon Trent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current Area Managers or pub operators for a chat. Building relationships can open doors you didn’t even know existed!
✨Tip Number 2
Show your passion for community-focused hospitality during interviews. Share stories about how you've engaged with local communities or improved customer experiences in previous roles. This will demonstrate that you embody the ethos of Unity Social and are ready to hit the ground running.
✨Tip Number 3
Prepare for your interview by researching the pubs in your area. Know their strengths and weaknesses, and think about how you can help them thrive. This shows initiative and that you’re genuinely interested in making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to contribute to our mission of creating outstanding guest experiences.
We think you need these skills to ace Area Manager - Unity in Burton upon Trent
Some tips for your application 🫡
Show Your Passion: Let your love for community-focused hospitality shine through in your application. We want to see how you connect with the essence of our pubs and the importance of building relationships within the community.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading high-performing teams. We’re looking for examples of how you've coached and supported others, so don’t hold back on those success stories!
Be Authentic: We value humility and integrity, so be yourself in your application. Share your genuine experiences and how they’ve shaped your approach to challenges and setbacks in the hospitality industry.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Punch Pubs
✨Know Your Pubs
Before the interview, do your homework on the pubs in the area you'll be managing. Understand their unique characteristics, community involvement, and any recent news. This will show your genuine interest and help you discuss how you can support and enhance their operations.
✨Showcase Your Coaching Skills
Be prepared to share specific examples of how you've successfully coached teams in the past. Highlight your relationship-building skills and how you've helped others achieve their goals. This aligns perfectly with the role's focus on supporting and challenging operators.
✨Demonstrate Community Engagement
Think about ways you've previously engaged with local communities or how you would encourage pub operators to do so. Discuss initiatives that could enhance the pub's role in the community, as this is a key aspect of the Area Manager position.
✨Prepare for Performance Metrics
Familiarise yourself with key performance indicators relevant to pub operations, such as sales, margin, and customer satisfaction. Be ready to discuss how you would analyse data to drive performance and identify growth opportunities, showcasing your commercial awareness.
