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- Tasks: Maximise gaming machine income and support pub managers for commercial success.
- Company: Join Punch Pubs & Co, aiming to be the 5* pub company.
- Benefits: Full-time role with opportunities for growth and recognition.
- Why this job: Be part of a world-class team driving excellence in the hospitality industry.
- Qualifications: 2+ years in gaming, strong negotiation skills, and a full UK driving licence.
- Other info: Field-based role with travel; flexible working hours required.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Regional Gaming Manager role at Punch Pubs & Co. We’re aiming to be the 5* pub company. We want to create a world‑class team where every employee embodies the essence of 5* Partnership, supporting our brilliant Pubs. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfilment in their roles.
Role Purpose
As part of Punch Pubs’ commitment to unlocking growth and driving excellence across our estate, the Regional Gaming Manager (RGM) plays a critical role in maximising machine income, ensuring compliance, and supporting our Publicans in achieving commercial success. The RGM will unlock untapped potential through the strategic deployment and optimisation of gaming and amusement machines, strong stakeholder engagement, and a focus on regulatory compliance and cost efficiency. This role is analytical and hands‑on, requiring regular on‑site visits and close collaboration with our Operations Managers, Publicans and Suppliers.
Key Responsibilities
- Unlock Untapped Potential
- Identify opportunities across the estate to enhance machine performance and revenue generation.
- Develop and implement site‑specific action plans to improve underperforming machines.
- Coach and support Publicans to understand machine performance and maximise engagement with customers.
- Share insight and best practice across regions to drive consistent improvement.
- Strategic Deployment & Optimisation
- Plan and oversee the installation, movement, and optimisation of gaming and amusement machines across the Punch estate.
- Ensure the right machine mix and positioning to maximise return on investment.
- Collaborate with suppliers, Operations Managers, and the central Gaming team to deliver performance improvements.
- Monitor performance data, identifying trends and recommending strategic interventions.
- Stakeholder Engagement
- Build strong, trusted relationships with Publicans, Operations Managers, suppliers, and internal teams.
- Hold structured and effective meetings, share updates, and agree actions.
- Ensure minutes and action plans are distributed promptly and followed up effectively.
- Represent the Gaming function in regional meetings and business reviews.
- Regulatory & Compliance
- Ensure all gaming and amusement machines operate within current Gambling Commission regulations and company policies.
- Conduct regular site audits and address any compliance or operational issues identified.
- Provide guidance and training to Publicans and Operations Managers on responsible gaming and compliance best practices.
- Maintain accurate records of compliance checks and actions.
- Cost Efficiency
- Monitor operating costs and drive efficiencies across the region.
- Ensure all supplier activity delivers best value and aligns with Punch’s commercial objectives.
- Contribute to budgeting, forecasting, and financial reporting processes for the gaming estate.
Experience And Qualifications
- Minimum 2 years’ experience in the machines and gaming environment, ideally within the hospitality or pub sector.
- Demonstrable understanding of pub operations and the commercial pressures faced by Publicans.
- Proven experience in managing regional performance and influencing operational outcomes.
- Strong negotiating skills, with a proven ability to influence suppliers and stakeholders to achieve optimal commercial outcomes.
- Strong Microsoft Excel knowledge, with the ability to analyse performance data and present findings clearly.
- Confident in holding effective meetings and producing clear, professional minutes.
- Full UK driving licence and willingness to travel extensively across the region (with overnight stays as required).
- A working understanding of the Innfinite System would be advantageous.
Personal Attributes
- Self‑motivated, results‑oriented, and commercially driven.
- Professional and approachable, with strong interpersonal skills.
- Confident communicator and influencer at all levels.
- Adaptable and resilient, able to balance multiple priorities.
- High personal integrity with a strong commitment to responsible and compliant operations.
Working Requirements
- Field‑based role with regular regional travel and overnight stays.
- Flexible approach to working hours in line with business and operational needs.
- Must be comfortable working independently while staying closely aligned with central and regional teams.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitality
Apply now!
Regional Gaming Manager employer: Punch Pubs & Co
Contact Detail:
Punch Pubs & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Gaming Manager
✨Tip Number 1
Get to know the company inside out! Research Punch Pubs & Co, their values, and their approach to gaming management. This will help you tailor your conversations and show that you're genuinely interested in being part of their 5* pub company.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to gaming management and compliance. Think about how you can demonstrate your experience in maximising machine income and supporting Publicans effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to Punch Pubs’ success.
We think you need these skills to ace Regional Gaming Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Gaming Manager role. Highlight your experience in the machines and gaming environment, especially within hospitality, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our goal of creating a 5* pub company. Don’t forget to mention your understanding of pub operations!
Showcase Your Analytical Skills: Since this role requires a hands-on approach and data analysis, make sure to include examples of how you've used data to drive performance improvements in previous roles. We want to see your analytical side in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Punch Pubs & Co
✨Know Your Machines
Make sure you brush up on your knowledge of gaming and amusement machines. Understand how they work, the latest trends in the industry, and be ready to discuss how you can enhance machine performance and revenue generation at Punch Pubs.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with stakeholders in previous roles. Be ready to discuss how you would engage with Publicans and Operations Managers to drive success and compliance across the estate.
✨Data is Key
Familiarise yourself with performance data analysis, especially using Microsoft Excel. Be prepared to talk about how you've used data to identify trends and make strategic decisions in past roles.
✨Demonstrate Your Coaching Ability
Think of specific instances where you've coached or supported others to improve their performance. Highlight your ability to communicate effectively and share best practices, as this will be crucial in helping Publicans maximise engagement with customers.
