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For Companies At a Glance
- Tasks: Lead and support a portfolio of community-focused pubs, driving exceptional guest experiences.
- Company: Join Punch Pubs, aiming to be the 5* pub company with a world-class team.
- Benefits: Enjoy competitive salary, annual bonuses, pension, and 25 holiday days.
- Why this job: Make a real impact in local communities while developing your career in hospitality.
- Qualifications: Experience in leading teams, strong coaching skills, and a passion for community engagement.
- Other info: Dynamic role with excellent progression opportunities and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
At Punch Pubs we're aiming to be the 5* pub company. We want to create a world‐class team where every employee embodies the essence of 5* Partnership, supporting our brilliant Pubs. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfilment in their roles. The job description sets out what we need from you to be successful in your role and what you can expect in return.
Core Purpose
Lead a portfolio of pubs operated by self‐employed partners. Support, coach and challenge operators to deliver outstanding community‐focused pubs, deliver exceptional guest experiences, drive sales and maintain high operational standards. Work in partnership with the Unity Social Senior OM and Operations Director to create the Unity Social family that works at the heart of the local community.
What You'll Get In Return
- Competitive Salary
- Annual Company Bonus Scheme
- Company pension
- 25 Annual holiday days (Option to buy and sell)
- Progression and development opportunities
- Free pay‐day drinks
- Retail & Leisure discount scheme
- Pub discount scheme
- Long service awards
- and much more...
Key Accountabilities
Operator Support & Development- Build strong relationships with pub operators, acting as a trusted advisor and coach.
- Support operators in delivering excellent customer service and community engagement.
- Ensure the delivery of well‐defined, structured onboarding plans for all new Partners in Unity Social, ensuring they have the tools, knowledge and support to launch their pub effectively and set them up for success.
- Drive accountability of Publican team, through clear objectives, regular feedback and direction, coupled with a culture of continuous improvement.
- Set an exceptional example with regular evening visits and weekend visits.
- Champion Unity Social's community ethos by encouraging operators to build strong local connections.
- Support initiatives that enhance the pub's role in the community.
- Build a sales hungry culture through inspiring, challenging and supporting Publicans and AMs to achieve the best possible proposition within each business.
- Monitor and drive performance across sales, margin and cost control.
- Analyse trading data and trends to identify opportunities for growth.
- Ensure pubs are maximising their potential through local marketing and events.
- Deliver operational excellence across all Pubs maintaining the highest retail standards.
- Conduct regular site visits to ensure standards are upheld across cleanliness, compliance and presentation.
- Support operators in resolving operational challenges and implementing best practices.
- Ensure all pubs operate within licensing laws, health & safety regulations and company policies.
- Conduct audits and follow up on action plans to mitigate risk.
- Passion for community‐focused hospitality.
- Demonstrable experience of leading high‐performing teams – strong coaching and relationship building skills.
- A love for creating sales building activity in pubs and willingness to demonstrate it in the pub at peak trading time.
- A deep appreciation of the importance of sport to our customers.
- Demonstrated humility in what you say and how you act.
- High enthusiasm and energy and commitment in the face of setbacks and pressure.
- Prioritise and effectively manage time and workload.
- Excellent communication skills at all levels, with passion, integrity and credibility to influence and persuade.
- Ability to convert commercial awareness and understanding into making sound business decisions which enable profitable outcomes.
- Pre‐empt issues or problems and put permanent fixes in place.
- Deliver results without compromising company values and leadership behaviours.
- Actively seek to develop own professional development and industry knowledge.
- Understanding of wet‐led pub operations.
- Group Strategy and Commercial Director
- Unity Social Operations Director
- Unity Social Publicans
- Every single community served by a Unity Social pub
- Marketing Manager
- Property Manager
- Recruitment Manager
- Senior HR Business Partner
- L&D Business Partner
- Finance Business Partner
Interested? Apply now!
Area Manager - Unity in North Shields employer: Punch Pubs & Co
Contact Detail:
Punch Pubs & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - Unity in North Shields
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at Punch Pubs. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for community-focused hospitality! When you get the chance to chat with hiring managers or during interviews, share your experiences and ideas about how pubs can engage with their communities. This will show that you’re not just looking for a job, but that you genuinely care about the role.
✨Tip Number 3
Prepare for those interviews! Research Punch Pubs and understand their ethos around community engagement and operational excellence. Think of examples from your past experiences that align with their values and be ready to discuss them. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Punch Pubs family. Let’s get you that Area Manager role!
We think you need these skills to ace Area Manager - Unity in North Shields
Some tips for your application 🫡
Show Your Passion for Community: When you're writing your application, let your love for community-focused hospitality shine through. We want to see how you can connect with local communities and enhance the pub experience for everyone.
Highlight Your Coaching Skills: Make sure to emphasise your experience in leading and developing high-performing teams. We’re looking for someone who can inspire and support our pub operators, so share examples of how you've done this in the past.
Be Data-Driven: Don’t forget to mention your ability to analyse trading data and identify growth opportunities. We value candidates who can make informed decisions based on solid insights, so include any relevant experiences that showcase this skill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Punch Pubs & Co
✨Know Your Pubs
Before the interview, do your homework on Punch Pubs and their community-focused ethos. Familiarise yourself with their values and how they aim to create a 5* pub experience. This will show your genuine interest and help you align your answers with their mission.
✨Showcase Your Coaching Skills
As an Area Manager, you'll be supporting and coaching pub operators. Prepare examples from your past experiences where you've successfully guided a team or individual to achieve their goals. Highlight your relationship-building skills and how you foster a culture of continuous improvement.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can drive sales and enhance operational excellence. Bring insights into how you’ve previously analysed trading data to identify growth opportunities. This will illustrate your ability to make sound business decisions that lead to profitable outcomes.
✨Engage with Community Initiatives
Punch Pubs values community engagement, so think of ways you've previously championed local initiatives or built strong community connections. Share specific examples that reflect your passion for hospitality and how you can enhance the pub's role in the community.
