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- Tasks: Support our Publicans by managing accounts and ensuring timely payments.
- Company: Join Punch Pubs, aiming to be the 5-star pub company.
- Benefits: Part-time hours with flexible scheduling and growth opportunities.
- Why this job: Be part of a world-class team and make a real impact.
- Qualifications: Experience in accounts or credit control is a plus, but not essential.
- Other info: Dynamic work environment with a focus on teamwork and support.
The predicted salary is between 13 - 16 £ per hour.
At Punch Pubs we’re aiming to be the 5* pub company. We want to create a world class team where every employee embodies the essence of 5* Partnership, supporting our brilliant Pubs. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfilment in their roles.
We are seeking a meticulous and proactive Credit Assistant to provide a 5-star support service for our Publicans and key stakeholders within the Business. The successful candidate will be responsible for a portfolio of accounts ensuring timely collection of rent and drink sales, working closely with our Publicans and Operations teams to control and reduce all outstanding monies. This role is crucial in supporting the overall financial health of the organisation and requires a keen eye for detail as well as strong analytical skills. This role is part time, 3 days per week, 21 hours.
Responsibilities:
- Managing Publican Accounts to ensure timely and accurate collection of all outstanding monies.
- Proactively manage daily held beer orders to ensure paid & released within deadlines.
- Negotiate and manage re-payment arrangements for Publicans that are unable to maintain standard payment terms.
- Maintain strong working relationships with Operational Managers (OMs) and Operations Directors (ODs) providing regular updates through telephone, email and face to face contact re Publican Accounts.
- Attending periodic reviews to discuss aligned portfolio.
- Perform data entry tasks accurately to maintain up-to-date financial records.
- Utilise accounting software to track payments and generate reports on outstanding invoices.
- Communicate effectively with clients via phone, demonstrating excellent phone etiquette to resolve payment issues.
- Implement and maintain effective credit control procedures to minimise bad debts.
- Assist with other ad hoc duties as requested by the Credit Management Team.
Qualifications:
- Previous experience in accounts payable or credit control is preferred.
- Strong analytical skills with the ability to interpret financial data effectively.
- Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
- Excellent communication skills, both verbal and written, with a focus on professional phone etiquette.
- Experience in financial services, credit control or account management is advantageous but not essential.
- A detail-oriented approach with strong organisational skills to manage multiple accounts effectively.
- Strong Communication and Influencing Skills - Ability to build commercial relationships with internal and external customers.
- Ability to work under pressure and to tight deadlines in a busy environment.
- GCSE (or equivalent) grade 4 or above in English and Maths.
Interested? Apply now!
Credit Assistant - Part Time in Burton upon Trent employer: Punch Pubs & Co
Contact Detail:
Punch Pubs & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Assistant - Part Time in Burton upon Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Punch Pubs. Understand their values and what makes them a 5-star pub company. This will help you tailor your answers and show that you're genuinely interested in being part of their world-class team.
✨Tip Number 2
Practice your phone etiquette! Since communication is key for the Credit Assistant role, try rehearsing how you'd handle calls with Publicans. Keep it professional but friendly – it’s all about building those strong relationships!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data in previous roles to solve problems or improve processes. Bring examples that highlight your attention to detail and ability to manage multiple accounts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Credit Assistant - Part Time in Burton upon Trent
Some tips for your application 🫡
Show Off Your Attention to Detail: In your application, make sure to highlight your meticulous nature. We want to see how you pay attention to the little things, especially when it comes to managing accounts and financial records. Use specific examples from your past experiences to demonstrate this skill!
Communicate Clearly and Professionally: Since you'll be dealing with Publicans and key stakeholders, it's crucial to showcase your communication skills. Write clearly and professionally in your application, and don’t forget to mention any experience you have in resolving payment issues or building relationships.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, share instances where you’ve proactively managed accounts or improved processes. This will show us that you’re ready to jump in and support our team right from the start.
Tailor Your Application to Us: Make sure your application reflects our values and the specifics of the Credit Assistant role. Use keywords from the job description and explain how your skills align with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Punch Pubs & Co
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and accounts payable. Be ready to discuss how you’ve managed accounts in the past, and think of specific examples where your attention to detail made a difference.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with Publicans and Operations teams, practice articulating your thoughts clearly. Prepare to demonstrate your phone etiquette and how you handle difficult conversations about payments.
✨Familiarise Yourself with Accounting Software
Make sure you’re comfortable with accounting software and Excel. If you have experience with specific tools, be prepared to talk about how you’ve used them to track payments or generate reports in previous roles.
✨Build Rapport
Think about how you can establish strong working relationships with stakeholders. During the interview, express your understanding of the importance of collaboration and share examples of how you’ve successfully built relationships in the past.
