At a Glance
- Tasks: Build relationships and represent our craft chocolate brand in the food and hospitality world.
- Company: Pump Street, an independent business known for its exceptional craft chocolate.
- Benefits: Opportunity to travel, engage with customers, and work in a creative environment.
- Other info: Inclusive workplace encouraging diverse applicants and offering excellent career development.
- Why this job: Join a passionate team and help grow a sustainable chocolate brand while sharing your love for food.
- Qualifications: Sales or account management experience, strong communication skills, and a passion for food.
The predicted salary is between 30000 - 40000 € per year.
We’re hiring an Account Manager to join the team at Pump Street. This is a role for someone who loves building relationships, understands the food and hospitality world, and is excited by the opportunity to represent an independent business making some of the world’s finest craft chocolate. Based primarily in London, the role will involve working closely with our retail, restaurant and coffee shop partners, developing new relationships, and helping us continue to grow thoughtfully and sustainably.
Pump Street began as a bakery in the village of Orford, Suffolk, and today we continue to make all of our chocolate from bean to bar ourselves - with quality, transparency and craftsmanship at the centre of everything we do.
We’re looking for someone who is:
- Experienced in sales or account management (ideally in food or retail)
- Organised, commercially minded and confident communicating with a wide range of people
- Passionate about food, hospitality and storytelling
- Excited to spend time with customers, at tastings and events, and immersed in the world of specialty chocolate
The role includes time in our London office, regular travel to customers and events, and one day per fortnight at our factory near Woodbridge, Suffolk.
We strongly encourage applications from women, people of colour, people with disabilities and members of the LGBTQ+ community.
To apply, please send your CV, cover letter and two references to millie@pumpstreetchocolate.com.
Account Manager employer: PUMP STREET LIMITED
At Pump Street, we pride ourselves on being an exceptional employer that values creativity, craftsmanship, and community. Our vibrant work culture fosters collaboration and innovation, offering employees the chance to grow within a passionate team dedicated to producing world-class craft chocolate. With opportunities for personal development, regular engagement with our partners in the food and hospitality sectors, and a commitment to sustainability, joining us means being part of a meaningful journey in the heart of London and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the food and hospitality scene. Attend events, tastings, and workshops to meet potential colleagues and customers. Building relationships is key, so don’t be shy!
✨Tip Number 2
Show your passion for chocolate! When you get the chance to chat with someone from Pump Street or at an event, let your enthusiasm shine through. Share your favourite chocolate experiences and why you love the craft – it’ll make you memorable!
✨Tip Number 3
Be prepared for interviews by knowing your stuff! Research Pump Street’s story, their products, and their values. This will help you demonstrate how you can contribute to their mission of quality and craftsmanship.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to tailor your CV and cover letter to highlight your relevant experience in sales and account management.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Craft Your Cover Letter:Your cover letter is your chance to shine! Make sure to express your passion for food and hospitality, and don’t forget to mention any relevant experience in sales or account management. We want to see your personality come through!
Tailor Your CV:When applying, tailor your CV to highlight your experience in the food or retail sectors. Use keywords from the job description to show us you understand what we’re looking for. This helps us see how you fit into our world of craft chocolate.
Showcase Your Storytelling Skills:Since we love storytelling, include examples in your application that demonstrate how you've built relationships in previous roles. Share a brief story about a successful partnership or event you’ve managed – it’ll make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PUMP STREET LIMITED
✨Know Your Chocolate
Dive deep into the world of craft chocolate before your interview. Familiarise yourself with Pump Street's products, their sourcing methods, and what makes them unique. This knowledge will not only impress but also show your genuine passion for the brand.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships in sales or account management. Be ready to discuss how you can apply these skills to connect with retail, restaurant, and coffee shop partners.
✨Be Organised and Commercially Minded
Demonstrate your organisational skills by discussing how you manage multiple accounts or projects simultaneously. Highlight your commercial awareness by sharing insights on market trends in the food and hospitality sectors that could benefit Pump Street.
✨Embrace the Storytelling Aspect
Pump Street values storytelling, so think about how you can weave narratives into your pitch. Prepare to share your own story about why you're passionate about food and hospitality, and how you can help tell Pump Street's story to customers.
