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For Companies At a Glance
- Tasks: Drive sales, ensure great customer experiences, and manage daily store operations.
- Company: Join PUMA, a global sports brand that celebrates diversity and inclusion.
- Benefits: Flexible part-time hours, competitive pay, and a fun work environment.
- Other info: Great opportunity for career growth in a supportive and inclusive culture.
- Why this job: Be part of a dynamic team and help customers find their perfect gear.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Your mission
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre‑sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company’s international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
Your talent
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.
- Problem‑Solving & strong analytical skills.
- Sales Floor Stock: Manage stock levels on the sales floor and ensure sizes and styles are available for the customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self‑leadership: Ability to work independently and efficiently, and to manage own emotions and challenges.
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity – no matter your background, identity, or experience. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Retail Sales Associate (Part-Time 12hrs) in Wembley employer: PUMA
Contact Detail:
PUMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time 12hrs) in Wembley
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with PUMA's products, values, and latest collections. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your customer service skills! Role-play common retail scenarios with friends or family. This will help you feel more confident in handling customer queries and showcasing your problem-solving abilities during the interview.
✨Tip Number 3
Network like a pro! Connect with current PUMA employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the PUMA team!
We think you need these skills to ace Retail Sales Associate (Part-Time 12hrs) in Wembley
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight any experience you have in sales management. We want to see how you've driven sales and achieved KPIs in the past, so don’t hold back!
Customer Service is Key: We’re all about providing top-notch customer service, so share examples of how you've engaged with customers and resolved conflicts. This will show us that you understand the importance of a great customer experience.
Be Detail-Oriented: Since you'll be overseeing store operations, it’s crucial to demonstrate your attention to detail. Mention any experience you have with inventory management or visual merchandising to show us you can keep things running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at PUMA
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products PUMA offers. Understand their features, benefits, and pricing. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to engage effectively on the sales floor.
✨Be Ready to Discuss Sales Strategies
Brush up on your knowledge of sales management and KPIs. Be prepared to discuss how you would drive sales and meet targets. Having a few strategies in mind can really impress the interviewers and show that you’re results-oriented.
✨Demonstrate Team Communication Skills
PUMA values effective communication within teams. Think of examples where you’ve successfully collaborated with others or communicated important information. Highlighting your teamwork skills will show that you can foster a positive work environment.