Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic retail team, drive sales, and create an amazing customer experience.
- Company: Join PUMA, a vibrant brand that celebrates individuality and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Embrace a fast-paced environment with plenty of room for career advancement.
Your Mission
- Sales Management: Drive and achieve sales, KPIs, and profitability goals via offering and showing products to customers, assisting them in choosing products, consulting on product purposes, properties, quality, care rules, prices, offer substitute, new, and related products, calculating purchase costs, issuing receipts, preparing documents, packing purchases, and handling exchanges.
- Customer Experience & Communication: Ensure high standards of customer service and engagement on the sales floor. Take measures to prevent and resolve conflict situations. Foster effective communication within the team and with other departments.
- Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
- Team Management: Assist in recruiting, training, developing, and managing store staff. Motivate and encourage retail sales staff to achieve sales targets.
- Store Operations: Process POS transactions accurately in compliance with Retail P&Ps. Identify, interpret, diagnose the performance of the store based on controllable operational KPIs (including but not limited to CR, UPT, ATV).
- Loss Prevention: Oversee loss prevention and ensure operational compliance.
- Inventory Management: Achieve or exceed inventory and shrink goals; manage physical inventory counts.
- Merchandise Management: Handle incoming and outgoing merchandise and communicate opportunities. Ensure the store's visual presentation meets or exceeds PUMA VM standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
Your Talent
- Sales (Profitability Management and Performance): Essential for achieving sales goals, managing payroll, and ensuring profitability. Analytical abilities preparing and analyzing sales reports, and providing insights to improve performance. Ability to interpret and diagnose the store performance based on controllable operational KPIs (including but not limited to CR, UPT, ATV).
- Product Knowledge: Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication: Crucial for maintaining high standards of customer experience and handling sales transactions accurately. Fostering effective communication within the team and with other departments.
- Salesfloor Engagement: Necessary for spending time on the sales floor, engaging with customers, and coaching employees.
- Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Retail Sales Supervisor - 28 hours in Teddington employer: PUMA
Contact Detail:
PUMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Supervisor - 28 hours in Teddington
✨Tip Number 1
Get to know the company culture before your interview. Check out PUMA's social media and website to understand their values and vibe. This will help you connect with the team and show that you're a great fit!
✨Tip Number 2
Practice your sales pitch! Since the role is all about engaging with customers, prepare to demonstrate your product knowledge and customer service skills. Role-play with a friend to get comfortable.
✨Tip Number 3
Be ready to share examples of how you've driven sales or improved customer experiences in past roles. Use specific numbers or outcomes to back up your claims – it shows you're results-driven!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Sales Supervisor - 28 hours in Teddington
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've driven sales and achieved targets in the past. Use specific examples to show us what you can bring to the table!
Customer Service is Key: Don’t forget to mention your customer service skills! We’re all about creating a great experience for our customers, so share any stories where you’ve gone above and beyond to help someone out.
Team Spirit Matters: We love a good team player! In your application, talk about how you’ve worked with others to achieve goals. Whether it’s coaching staff or collaborating with different departments, let us know how you foster teamwork.
Keep It Professional but Personal: While we want to see your professional side, don’t be afraid to let your personality shine through! Be yourself in your application and show us why you’d be a great fit for our vibrant team. Remember, applying through our website is super easy!
How to prepare for a job interview at PUMA
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be selling. Familiarise yourself with their purposes, properties, and care rules. This knowledge will not only help you answer questions confidently but also impress the interviewers with your expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to maintain high standards of customer experience, which is crucial for the role.
✨Engage with the Interviewers
During the interview, treat it like a conversation rather than a Q&A session. Ask questions about the team dynamics and how they foster communication within the store. This shows that you're interested in being part of a collaborative environment and helps you gauge if it's the right fit for you.
✨Prepare for Sales Scenarios
Be ready to discuss how you would drive sales and achieve KPIs. Think of specific strategies you would implement on the sales floor to engage customers and motivate your team. This will highlight your analytical abilities and your proactive approach to achieving profitability goals.
