At a Glance
- Tasks: Lead a vibrant team to smash sales goals and deliver top-notch customer experiences.
- Company: Join PUMA, a global leader in sportswear with a dynamic culture and a commitment to equality.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values individuality and teamwork while making an impact.
- Qualifications: 1-2 years of retail management experience with a focus on customer service and sales success.
- Other info: Must be available for non-traditional hours; travel may be required for store openings.
The predicted salary is between 24000 - 36000 £ per year.
Seaham, United Kingdom
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your Talent
- One to two years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
- Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
Your Mission
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
- Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates.
- Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
- Manage and monitor Loss Prevention education and awareness programs.
- Directly responsible for Loss Prevention and Operational compliance within store.
- Manage and achieve or exceed all Inventory and Shrink goals
- Manage and communicate merchandise opportunities to Store and / or the Assistant Store Manager.
- Participate in new store openings and/or store closings; travel may be required.
- Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
Open offices and great teams: PUMA UK has much to offer in London, Manchester, Batley and Dublin.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
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Retail Sales Supervisor (Part Time - 30hrs) employer: PUMA
Contact Detail:
PUMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Supervisor (Part Time - 30hrs)
✨Tip Number 1
Familiarise yourself with PUMA's brand values and culture. Understanding their emphasis on being driven, vibrant, and together will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to exceed sales targets and manage a team effectively. Highlighting your results-driven approach will resonate well with the hiring managers.
✨Tip Number 3
Engage with current employees or connect with them on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your passion for sports and retail during your interactions with the company. Showing that you share a genuine interest in PUMA's products and mission can set you apart from other candidates.
We think you need these skills to ace Retail Sales Supervisor (Part Time - 30hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail, particularly in customer service and sales. Use specific examples to demonstrate how you've exceeded sales targets and managed teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects PUMA's values. Emphasise your passion for sports and retail, and explain how your individual talents align with their mission of being driven, vibrant, and together.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully recruited, trained, and developed team members. Highlight any specific achievements in managing payroll and achieving profitability goals.
Prepare for the Interview: If selected for an interview, be ready to discuss your approach to customer service and team management. Prepare to share strategies you've used to maintain high standards and achieve sales goals in previous roles.
How to prepare for a job interview at PUMA
✨Show Your Sales Savvy
Be prepared to discuss your previous sales achievements and how you exceeded targets. Use specific examples that highlight your ability to drive results in a retail environment, especially in apparel or footwear.
✨Demonstrate Team Leadership
Since the role involves managing a team, be ready to share your experiences in hiring, training, and developing staff. Highlight any successful strategies you've implemented to foster a positive team spirit and improve performance.
✨Understand PUMA's Brand Values
Familiarise yourself with PUMA's core values and how they translate into customer service. Be ready to explain how you would ensure these values are upheld in the store, particularly in creating a vibrant shopping experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex issues. Think of scenarios where you had to manage loss prevention or maintain high standards of customer service, and be ready to discuss your approach.