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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a dynamic work environment.
- Why this job: Be part of a driven team that values individuality and customer service excellence.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Must be available for non-traditional hours, including weekends and holidays.
Wembley, United Kingdom
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA\’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. #J-18808-Ljbffr
Retail Sales Associate - 16 Hours employer: PUMA
Contact Detail:
PUMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 16 Hours
✨Tip Number 1
Familiarise yourself with PUMA's brand values and culture. Understanding their emphasis on being driven, vibrant, and a team player will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you exceeded sales goals or provided exceptional service, as these will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your ability to work in a fast-paced environment. Highlight any previous retail experience where you successfully managed multiple tasks while maintaining high standards of service.
✨Tip Number 4
Demonstrate your commitment to teamwork and collaboration. Share instances where you contributed to a team goal or supported colleagues, as this aligns with PUMA's value of being together.
We think you need these skills to ace Retail Sales Associate - 16 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Sales Associate position. Tailor your application to highlight how your experience aligns with PUMA's values and expectations.
Highlight Relevant Experience: Emphasise your previous experience in customer service and retail environments. Provide specific examples of how you have exceeded sales goals or delivered exceptional customer service, as these are crucial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your personality and passion for the brand. Mention why you want to work for PUMA and how you embody their values of being driven, vibrant, and a team player.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is important in a retail environment.
How to prepare for a job interview at PUMA
✨Show Your Customer Service Skills
Since the role is focused on customer service, be prepared to share specific examples of how you've provided excellent service in previous jobs. Highlight any experiences where you exceeded sales goals or resolved complex customer issues.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share stories that showcase your ability to work together towards common goals and how you contribute to a positive team environment.
✨Know the Brand Values
Familiarise yourself with PUMA's brand values: being driven, vibrant, together, and authentic. During the interview, relate your personal values and experiences to these principles to show that you're a good cultural fit for the company.
✨Prepare for Operational Questions
Expect questions about loss prevention and operational compliance. Be ready to discuss how you would maintain store standards and ensure a safe shopping environment. This shows that you understand the importance of these aspects in retail.
