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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and teamwork while making an impact.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Open to all applicants; we celebrate diversity and inclusion.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
Open offices and great teams: PUMA UK has much to offer in London, Manchester, Batley and Dublin.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
Retail Sales Associate - 12 Hours x3 employer: PUMA
Contact Detail:
PUMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 12 Hours x3
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on speed, spirit, and teamwork will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss specific examples from your past retail experience where you've exceeded sales goals or provided exceptional customer service. This will showcase your results-driven mindset and ability to thrive in a customer-oriented environment.
✨Tip Number 3
Practice your communication skills, especially in presenting information clearly and confidently. Since the role may involve interacting with large groups, being articulate will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. PUMA requires staff to work non-traditional hours, so showing your willingness to adapt will demonstrate your commitment to the role.
We think you need these skills to ace Retail Sales Associate - 12 Hours x3
Some tips for your application 🫡
Understand the Brand Values: Familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasise your experience in customer service and retail environments. Provide specific examples of how you've exceeded sales goals or delivered exceptional customer service.
Showcase Communication Skills: Since effective communication is key for this role, include instances where you've successfully presented information or worked as part of a team. This will demonstrate your ability to engage with customers and colleagues alike.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out to the hiring team.
How to prepare for a job interview at PUMA
✨Show Your Passion for Sports
PUMA values a vibrant sporting legacy, so make sure to express your enthusiasm for sports and how it relates to your personal experiences. Share any relevant stories that highlight your passion and how it drives your performance.
✨Demonstrate Customer Service Skills
Since the role is customer service-oriented, prepare examples of how you've provided exceptional service in previous roles. Highlight specific situations where you exceeded customer expectations or resolved complex issues effectively.
✨Prepare for Teamwork Questions
PUMA emphasises team spirit, so be ready to discuss your experiences working in teams. Think of examples where you collaborated successfully with others to achieve a common goal, showcasing your ability to be together with your colleagues.
✨Understand PUMA's Brand Values
Familiarise yourself with PUMA's brand values and mission. During the interview, align your answers with these values, demonstrating how you embody the principles of being driven, vibrant, and authentic in your work.
