At a Glance
- Tasks: Drive sales, ensure top-notch customer service, and manage daily store operations.
- Company: Join PUMA, a global sports brand inspiring athletes and everyday movers.
- Benefits: Flexible part-time hours, competitive pay, and a vibrant team culture.
- Other info: Embrace diversity and equality in a supportive work environment.
- Why this job: Be part of a dynamic team and help customers find their perfect gear.
- Qualifications: Sales experience, strong communication skills, and a passion for sports.
The predicted salary is between 10 - 12 £ per hour.
Responsibilities
- Drive and achieve sales, KPIs, and profitability goals.
- Ensure high standards of customer service and engagement on the sales floor.
- Oversee daily store operations, including opening and closing procedures.
- Conduct full pre-sale preparation of goods: check names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting appearance; arrange and display goods according to company rules.
- Monitor the availability of goods in the trade section, checking quality, expiration dates, and proper labeling and pricing.
- Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
- Maintain store presentation and visual merchandising standards.
- Prepare and analyze sales reports, and provide insights to improve performance.
- Ensure compliance with company policies, procedures, and legal requirements.
- Foster effective communication within the team and with other departments.
Qualifications
- Achieving or exceeding sales, KPIs, and profitability goals.
- Deep product knowledge: understand aims, properties, quality, care rules, and prices; offer substitutes and related products to customers.
- High standards of customer service and engagement; assist customers in choosing products and resolve conflicts.
- Strong communication, problem-solving, and analytical skills.
- Manage stock levels on the sales floor, ensuring size and style availability.
- Proficiency in retail software and POS systems.
- Adherence to safety regulations, hygiene standards, and company policies.
- Ability to work independently and manage own emotions and challenges.
Equal Opportunity Statement
Equality for all is one of the core principles at PUMA. We provide equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. We do not tolerate any form of harassment or discrimination.
Company Overview
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in more than 120 countries, and has around 22,000 employees worldwide.
Retail Sales Associate (Part-Time 8hrs) in Ashford employer: PUMA
PUMA is an exceptional employer that fosters a dynamic and inclusive work culture, where every Retail Sales Associate is empowered to drive sales and achieve personal growth. With a commitment to high standards of customer service and engagement, employees benefit from comprehensive training, opportunities for advancement, and the chance to be part of a globally recognised brand that values diversity and equality. Working at PUMA not only offers competitive pay and benefits but also the unique advantage of being part of a passionate team dedicated to inspiring athletes and everyday movers in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate (Part-Time 8hrs) in Ashford
✨Tip Number 1
Get to know the company inside out! Research PUMA's values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can drive sales and provide top-notch customer service, just like the job description highlights.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and embodying the PUMA style. It’s all about making a great first impression and showing you fit right in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your enthusiasm and commitment to the role.
We think you need these skills to ace Retail Sales Associate (Part-Time 8hrs) in Ashford
Some tips for your application 🫡
Show Off Your Sales Skills:When you're writing your application, make sure to highlight any experience you have with achieving sales targets or KPIs. We want to see how you've driven sales in the past and how you can bring that energy to our team!
Customer Service is Key:Don’t forget to mention your customer service experience! We love candidates who can engage with customers and resolve conflicts. Share specific examples of how you've gone above and beyond for customers in previous roles.
Be Detail-Oriented:Since you'll be overseeing daily store operations, it’s important to show us that you pay attention to detail. Talk about your experience with inventory management, stock levels, and ensuring compliance with company policies.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining the PUMA team!
How to prepare for a job interview at PUMA
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products PUMA offers. Familiarise yourself with their features, benefits, and pricing. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved conflicts or helped customers find the right products. This will demonstrate your ability to engage with customers effectively.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key responsibility, come prepared with ideas on how you would achieve sales targets and KPIs. Think about your approach to upselling and cross-selling, and be ready to share specific strategies that could benefit the store.
✨Demonstrate Team Communication
PUMA values effective communication within teams. Be prepared to discuss how you've collaborated with colleagues in the past. Highlight any experiences where you contributed to a positive team environment or worked across departments to achieve common goals.
