At a Glance
- Tasks: Be the go-to person for IT support and solve user issues daily.
- Company: Join PUMA, a global sports brand with a vibrant culture.
- Benefits: Enjoy equal opportunities, a supportive team, and a dynamic work environment.
- Other info: PUMA values diversity and offers excellent career growth opportunities.
- Why this job: Make a real impact by helping others and enhancing their tech experience.
- Qualifications: Basic IT knowledge and a passion for problem-solving are essential.
The predicted salary is between 25000 - 30000 £ per year.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.
YOUR MISSION
- Respond to user and system problems.
- Diagnose and resolve/escalate issues as appropriate.
- Be the first point of contact for users on a day-to-day basis.
- Support the IT Operations team in their day-to-day duties where necessary.
YOUR TALENT
- Previous experience and knowledge of basic IT tools and infrastructure (Windows/Office365, servers, networks) is essential.
- Experience of working on a helpdesk or 1st-line IT support would be an advantage.
- Knowledge of SQL and query is preferred but not essential.
- An excellent level of planning and organisation skills.
- Self-motivated with an ability to work on own initiative and be able to work as part of a team.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people - with real judgment and accountability.
We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
IT Support Coordinator (Fixed Term) in Castleford employer: Puma United Kingdom
PUMA is an exceptional employer that champions a vibrant and inclusive work culture, where every team member is encouraged to shine through their unique talents. As an IT Support Coordinator, you will benefit from a supportive environment that prioritises employee growth and development, alongside the opportunity to be part of a globally recognised sports brand that values teamwork and innovation. With a commitment to equality and a focus on personal initiative, PUMA offers a rewarding career path in a dynamic setting that inspires both professional and personal fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Coordinator (Fixed Term) in Castleford
✨Tip Number 1
Get to know the company culture! Before your interview, check out PUMA's social media and website to understand their values. This will help you connect your experiences with what they stand for, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common IT support scenarios or questions you might face in the interview. This will boost your confidence and help you articulate your problem-solving skills effectively when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former PUMA employees on LinkedIn. A friendly chat can give you insider tips and maybe even a referral, which can really help your application stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IT Support Coordinator (Fixed Term) in Castleford
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique skills and experiences that make you a great fit for the IT Support Coordinator role.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your previous experience with IT tools and support, and connect your skills to what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by using straightforward language and keeping it concise. Avoid jargon unless it’s relevant, and ensure your key points stand out. This helps us quickly see why you’d be a great addition to our team.
Apply Online:Don’t forget to apply through our website! It’s super easy – just click APPLY ONLINE and follow the steps. This way, your application goes directly to us, and we can review it without any hassle. We can’t wait to hear from you!
How to prepare for a job interview at Puma United Kingdom
✨Know Your Tech
Brush up on your knowledge of basic IT tools and infrastructure, especially Windows and Office365. Be ready to discuss your previous experience in IT support and how you've tackled user issues in the past.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved IT problems. Think about times when you escalated issues effectively and how that contributed to team success.
✨Emphasise Team Spirit
PUMA values teamwork, so be sure to highlight your ability to work collaboratively. Share experiences where you supported your team or contributed to a positive team environment.
✨Be Yourself
PUMA celebrates individuality, so let your personality shine through during the interview. Be genuine about your passion for IT and how it aligns with PUMA's vibrant culture.
