At a Glance
- Tasks: Drive sales, ensure top-notch customer service, and manage daily store operations.
- Company: Join PUMA, a brand that celebrates diversity and empowers everyone.
- Benefits: Flexible part-time hours, competitive pay, and a vibrant work environment.
- Other info: Equal opportunity employer committed to fairness and inclusivity.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Strong communication skills, problem-solving abilities, and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Responsibilities
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre‑sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
Qualifications
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals; understanding the purposes, properties, quality, care rules, and prices of the products being sold; able to offer substitutes, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations; fostering effective communication within the team and with other departments.
- Problem‑Solving & Strong Analytical Skills.
- Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self‑Leadership: Ability to work independently, efficiently, and be able to manage own emotions and challenges.
Equal Employment Opportunity
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity – no matter your background, identity, or experience. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Retail Sales Associate (Part-Time 12hrs) in Wembley employer: PUMA UNITED KINGDOM LTD
PUMA is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those seeking meaningful part-time roles. With a commitment to equal opportunity and a supportive environment, employees are encouraged to excel in their sales management and customer service skills while enjoying the benefits of working in a dynamic retail setting. Located in a bustling area, PUMA offers unique advantages such as flexible hours and a chance to be part of a globally recognised brand that values diversity and inclusion.
