Director Technology Infrastructure & Service Delivery EMEA in Coventry

Director Technology Infrastructure & Service Delivery EMEA in Coventry

Coventry Full-Time 80000 - 100000 £ / year (est.) No working from home possible
PUMA SE

At a Glance

  • Tasks: Lead and inspire IT teams across EMEA, ensuring excellence in technology infrastructure.
  • Company: Join PUMA, a global sports brand with a vibrant culture and commitment to equality.
  • Benefits: Competitive salary, travel opportunities, and a people-first leadership approach.
  • Other info: Opportunity to work in a diverse region with excellent career growth potential.
  • Why this job: Shape the future of IT services in a dynamic, multinational environment.
  • Qualifications: 10+ years in IT, with strong leadership and operational management experience.

The predicted salary is between 80000 - 100000 £ per year.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

YOUR MISSION

As Director Technology Infrastructure EMEA, you will be the driving force behind Technology Infrastructure excellence across all of PUMA's EMEA locations. You will lead and inspire our EMEA Local IT teams, ensure global standards are brought to life at the local level, and act as the critical link between our Global Technology Engineering, Operations, and Support functions and the people on the ground in our EMEA markets. This is a strategic leadership role with real operational accountability. You will shape how IT services are delivered across a diverse region, eliminate complexity where it doesn't add value, and build a team and culture that local employees trust and global leadership can rely on.

Key Responsibilities

  • Lead the Region.
  • Own the full people agenda for Tech Infrastructure & Service Delivery across EMEA – hiring, developing, engaging, and retaining local IT talent across all EMEA sites.
  • Set the operational direction for Tech Infrastructure & Service Delivery across EMEA, aligning local teams to global strategy and standards.
  • Serve as the primary point of escalation and executive representation for Tech Infrastructure & Service Delivery matters across the EMEA markets.
  • Be the Bridge: translate global Tech Infrastructure platform standard, policies, and roadmaps into actionable plans that EMEA local teams can execute.
  • Represent EMEA in global IT planning, investment decisions, and transformation initiatives.
  • Build productive, trust‑based relationships with global Engineering and Operations peers.
  • Deliver with Discipline: maintain operational oversight of local infrastructure – networks, endpoints, meeting room technology, and on‑site infrastructure across EMEA markets.
  • Drive the systematic reduction of locally grown IT solutions in favor of globally standardized platforms.
  • Guide and support local IT budget owners across EMEA through planning and forecasting cycles; consolidate regional budget data and drive cost efficiency across locations.
  • Partner with the Business: build strong relationships with EMEA business stakeholders and country‑level management.
  • Ensure IT is perceived as a reliable, enabling, and forward‑looking partner in every EMEA market.

YOUR TALENT

  • 10+ years of IT experience with a minimum of 4 years in a senior leadership role.
  • Proven track record of managing IT operations across multiple countries or sites within a multinational environment.
  • Solid understanding of enterprise infrastructure (networks, workplace technology, endpoints, cloud services) and IT service delivery and management.
  • Demonstrated experience bridging global and local IT – ideally in a regional IT director type of function.
  • Strong influencing skills – you are equally effective with IT engineers, country managers, and global executives.
  • Track record of successfully steering teams toward standardization.
  • Eye for good IT service from the end‑user’s perspective, not just the infrastructure team.
  • People‑first approach to team leadership – you develop IT talent, you don’t just manage capacity.
  • Fluency in English; German is a significant advantage.
  • Willingness to travel across EMEA locations (approx. 15‑20%).
  • Experience in consumer goods, retail, or lifestyle/fashion industry is a plus.

Equal Opportunity

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns Cobra Golf and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

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Director Technology Infrastructure & Service Delivery EMEA in Coventry employer: PUMA SE

PUMA is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With a strong commitment to employee growth, PUMA offers numerous opportunities for professional development and advancement within the global sportswear industry. Located in a vibrant environment, employees benefit from a supportive atmosphere that values diversity and encourages innovative thinking, making it an ideal place for those looking to make a meaningful impact in their careers.

PUMA SE

Contact Details:

PUMA SE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director Technology Infrastructure & Service Delivery EMEA in Coventry

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what PUMA SE values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges PUMA SE might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at PUMA SE!

Direct Apply to PUMA SE

Let's not forget to apply directly through the PUMA SE website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Director Technology Infrastructure & Service Delivery EMEA in Coventry

Leadership
IT Operations Management
Enterprise Infrastructure Knowledge
IT Service Delivery
Global and Local IT Bridging
Influencing Skills
Standardisation

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at PUMA SE.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at PUMA SE. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at PUMA SE

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.