At a Glance
- Tasks: Deliver top-notch customer experiences and drive sales in a vibrant retail environment.
- Company: Join PUMA, a global sports brand with a dynamic team spirit.
- Benefits: Competitive pay, bonuses, and flexible hours to fit your lifestyle.
- Other info: Embrace a culture of equality and growth in a fast-paced setting.
- Why this job: Be part of a brand that inspires athletes and everyday movers alike.
- Qualifications: 1-2 years in retail, strong communication skills, and a passion for teamwork.
The predicted salary is between 13.5 - 16.5 £ per hour.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.
Applying for a job at PUMA is easy.
- YOUR MISSION
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
- Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
- Responsible for handling and processing incoming and outgoing merchandise
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
- YOUR TALENT
- 1-2 years' experience in a customer service-oriented retail environment
- Demonstrated ability to reason through complex issues
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs, and retail software
- The ability to constantly walk and move about is required
- Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
- Ability to lift/carry, push/pull up to 30 pounds regularly
The base pay for this position is $18.00 - $21.00 + Bonus + Benefits (Benefit Summary_Part Time) Pay may vary depending on job-related knowledge, skills, and experience
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.
Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.
To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions.
Every decision is made by real people -with real judgment and accountability.
We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews.
These functions have no influence on decisions in the application process.
We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.
Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers.
The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
PUMA is an Equal Employment Opportunity (EEO) employer.
It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.
For additional information, please contact: us-hrrecruiter@puma. com
At PUMA, we are in constant pursuit of faster.
That extends beyond our support of the fastest athletes in the world.
We also work to be fast in how we adapt to and connect with the constantly changing world around us.
Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what's next in both sport and culture.
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
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Retail Supervisor - Part Time (Edinburgh) employer: PUMA North America, Inc.
PUMA is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to shine and contribute authentically. Located in Edinburgh, this part-time Retail Supervisor role offers competitive pay, bonuses, and benefits, alongside opportunities for personal and professional growth within a globally recognised sports brand. With a commitment to equality and a supportive environment, PUMA ensures that all employees feel valued and empowered to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - Part Time (Edinburgh)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including PUMA North America, Inc., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Supervisor - Part Time (Edinburgh)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like PUMA North America, Inc. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at PUMA North America, Inc. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about PUMA North America, Inc. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at PUMA North America, Inc.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at PUMA North America, Inc., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at PUMA North America, Inc.!