At a Glance
- Tasks: Deliver exceptional customer service and achieve sales goals in a vibrant retail environment.
- Company: Join PUMA, a global sports brand with a dynamic team spirit.
- Benefits: Flexible hours, inclusive culture, and opportunities for personal growth.
- Other info: Work in a fun, fast-paced environment with great career advancement potential.
- Why this job: Be part of a passionate team and make a real impact in the retail world.
- Qualifications: Customer service experience and a drive to exceed sales targets.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
Open offices and great teams: PUMA UK has much to offer in Manchester, Batley and Dublin.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
Wembley, United Kingdom Retail Sales Associate - 16 Hours Retail Stores employer: PUMA Gruppe
PUMA is an exceptional employer that champions a vibrant and inclusive work culture, where individuality and team spirit thrive. Located in Wembley, our retail environment offers employees the chance to grow through comprehensive training programs and participation in exciting store openings, all while being part of a global brand that values equality and diversity. With a focus on performance and customer service, PUMA provides a dynamic workplace that inspires both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Wembley, United Kingdom Retail Sales Associate - 16 Hours Retail Stores
✨Tip Number 1
Get to know the brand! Before your interview, dive into PUMA's history and values. This will not only help you answer questions but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to highlight your results-driven mindset.
✨Tip Number 3
Show off your communication skills! Whether it’s in a group setting or one-on-one, be prepared to demonstrate how you can effectively present information and engage with others. This is key in a retail environment.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital age of job hunting.
We think you need these skills to ace Wembley, United Kingdom Retail Sales Associate - 16 Hours Retail Stores
Some tips for your application 🫡
Show Your Speed & Spirit:When writing your application, let your personality shine through! We want to see your passion for retail and how you embody our values of being driven, vibrant, and together. Don’t hold back – show us what makes you unique!
Tailor Your Experience:Make sure to highlight your experience in customer service and sales. We’re looking for candidates who can exceed sales goals and provide top-notch service, so be specific about your achievements and how they relate to the role.
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and bullet points where possible to make it easy for us to read. Remember, we want to get to know you quickly, so keep it focused and relevant!
Apply Online with Confidence:Ready to take the plunge? Apply through our website! It’s super straightforward – just click 'APPLY ONLINE' and follow the steps. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at PUMA Gruppe
✨Know Your PUMA Values
Before the interview, take some time to familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Think about how your personal experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Customer Service Skills
Since this role is all about providing high levels of customer service, prepare to discuss your previous experiences in retail. Highlight situations where you exceeded sales goals or resolved complex customer issues, showcasing your ability to deliver results while maintaining a positive shopping experience.
✨Prepare for Team Spirit Questions
PUMA values teamwork, so expect questions about collaboration and team dynamics. Think of examples where you worked effectively within a team, contributed to a positive atmosphere, or helped resolve conflicts. This will show that you embody the 'BE TOGETHER' spirit they’re looking for.
✨Demonstrate Your Communication Skills
Effective communication is key in retail. Be prepared to present information clearly and confidently, as you might need to explain product features or promotions. Practise articulating your thoughts on common retail scenarios, as this will help you stand out during the interview.
