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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and teamwork while making an impact.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Open to all applicants; we celebrate diversity and inclusion.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate (Part Time 8 Hours) Retail Stores Swindon, United Kingdom employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part Time 8 Hours) Retail Stores Swindon, United Kingdom
✨Tip Number 1
Familiarise yourself with PUMA's brand values and culture. Understanding their emphasis on being driven, vibrant, and together will help you align your responses during interviews and showcase how you embody these values.
✨Tip Number 2
Prepare to discuss specific examples from your past retail experience where you exceeded sales goals or provided exceptional customer service. This will demonstrate your results-driven mindset and ability to contribute positively to the team.
✨Tip Number 3
Practice your communication skills, especially in presenting information clearly. You may be asked to explain how you would handle complex customer issues or present merchandise opportunities, so being articulate is key.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding non-traditional hours. Highlighting your willingness to work weekends, evenings, and holidays can set you apart as a committed candidate who understands the retail environment.
We think you need these skills to ace Retail Sales Associate (Part Time 8 Hours) Retail Stores Swindon, United Kingdom
Some tips for your application 🫡
Understand the Brand Values: Familiarise yourself with PUMA's brand values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasise any previous experience in retail or customer service roles. Provide specific examples of how you've exceeded sales goals or delivered exceptional customer service.
Tailor Your CV: Customise your CV to highlight skills that match the job description, such as effective communication and problem-solving abilities. Use keywords from the job listing to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're passionate about working for PUMA. Mention your understanding of their mission and how you can contribute to their success in the retail environment.
How to prepare for a job interview at PUMA Gruppe
✨Show Your Customer Service Skills
Since the role is focused on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any experiences where you exceeded customer expectations or resolved complex issues.
✨Demonstrate Your Sales Achievements
PUMA values a results-driven approach, so come ready to discuss your past sales achievements. Use quantifiable metrics to illustrate how you met or exceeded sales goals in your previous positions.
✨Emphasise Team Spirit
PUMA places a strong emphasis on teamwork. Be sure to convey your ability to work collaboratively with others. Share examples of how you've contributed to a positive team environment and supported your colleagues.
✨Prepare for Visual Merchandising Questions
As the role involves maintaining visual standards, be ready to discuss your understanding of visual merchandising. You might want to prepare ideas on how you would present products effectively to attract customers.
