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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store presentation.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and teamwork while making an impact.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Open to all applicants; we celebrate diversity and inclusion.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
Retail Sales Associate (Part Time 12 hours) Retail Stores Ellesmere Port, United Kingdom employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part Time 12 hours) Retail Stores Ellesmere Port, United Kingdom
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, teamwork, and individuality will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare to discuss specific examples from your past retail experience where you exceeded sales goals or provided exceptional customer service. This will showcase your results-driven mindset and ability to contribute positively to the team.
✨Tip Number 3
Practice your communication skills, especially in presenting information clearly. You may be asked to explain how you would handle complex customer issues or present merchandise opportunities, so being articulate is key.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding non-traditional hours. PUMA values commitment, so showing that you're willing to work evenings, weekends, and holidays can set you apart from other candidates.
We think you need these skills to ace Retail Sales Associate (Part Time 12 hours) Retail Stores Ellesmere Port, United Kingdom
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and retail. Use bullet points to make it easy to read, and quantify your achievements where possible, such as exceeding sales goals.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the PUMA brand. Mention specific examples of how you have provided excellent customer service or achieved sales targets in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PUMA Gruppe
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any experiences where you exceeded sales goals or resolved complex customer issues.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share stories that showcase your ability to work well within a team and contribute to a positive store environment.
✨Know the Brand Values
Familiarise yourself with PUMA's brand values: being driven, vibrant, together, and authentic. During the interview, relate your personal values and experiences to these principles to show that you're a good cultural fit.
✨Prepare for Operational Questions
Expect questions about loss prevention and operational compliance. Brush up on best practices in retail operations and be ready to discuss how you would maintain high standards in these areas while ensuring a safe shopping environment.
