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For Companies At a Glance
- Tasks: Engage customers and drive sales while maintaining store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and teamwork.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Must be available for non-traditional hours, including weekends and holidays.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
Retail Sales Associate (Part Time 12 hours) (Fixed T... Retail Stores Ellesmere Port, United Kingdom employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part Time 12 hours) (Fixed T... Retail Stores Ellesmere Port, United Kingdom
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, teamwork, and individuality will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare to discuss specific examples from your past retail experience where you exceeded sales goals or provided exceptional customer service. This will showcase your results-driven mindset and ability to contribute positively to the team.
✨Tip Number 3
Be ready to talk about how you handle complex issues in a retail environment. Think of scenarios where you successfully resolved customer complaints or improved store operations, as this will highlight your problem-solving skills.
✨Tip Number 4
Show enthusiasm for participating in training and development opportunities. Expressing your willingness to learn and grow within the company can set you apart as a candidate who is committed to both personal and professional development.
We think you need these skills to ace Retail Sales Associate (Part Time 12 hours) (Fixed T... Retail Stores Ellesmere Port, United Kingdom
Some tips for your application 🫡
Understand the Brand Values: Familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasise any previous experience in retail or customer service roles. Use specific examples to demonstrate how you've exceeded sales goals or provided exceptional customer service.
Tailor Your CV: Customise your CV to match the job description. Focus on skills like effective communication, teamwork, and problem-solving, which are crucial for a Retail Sales Associate.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for retail and your understanding of PUMA's brand. Mention your ability to work flexible hours and your commitment to maintaining high standards.
How to prepare for a job interview at PUMA Gruppe
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any experiences where you exceeded sales goals or resolved complex customer issues.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated with colleagues to achieve a common goal or contributed to a positive team environment.
✨Know the Brand Values
Familiarise yourself with PUMA's brand values: being driven, vibrant, together, and authentic. During the interview, relate your personal values and experiences to these principles to show that you align with the company's culture.
✨Prepare for Operational Questions
Expect questions about loss prevention and operational compliance. Be ready to discuss how you would maintain store standards and ensure a safe shopping environment, as these are key responsibilities of the role.
