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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Other info: Open to all applicants; we celebrate diversity and inclusion.
- Why this job: Be part of a dynamic team that values individuality and teamwork while making an impact.
- Qualifications: Customer service experience and a passion for sports are essential.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
Open offices and great teams: PUMA UK has much to offer in London, Manchester, Batley and Dublin.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
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Retail Sales Associate - 8 Hours Retail Stores Livingston, United Kingdom employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 8 Hours Retail Stores Livingston, United Kingdom
✨Tip Number 1
Familiarise yourself with PUMA's brand values and culture. Understanding their emphasis on being driven, vibrant, and together will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples where you've exceeded sales goals or provided exceptional service, as these experiences will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your ability to work in a team and communicate effectively. PUMA values teamwork, so highlighting your collaborative experiences can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the brand. Being passionate about PUMA and its products can make a significant difference in how you are perceived by the hiring team.
We think you need these skills to ace Retail Sales Associate - 8 Hours Retail Stores Livingston, United Kingdom
Some tips for your application 🫡
Understand the Brand Values: Before applying, take some time to understand PUMA's brand values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Make sure to emphasise any previous experience in customer service or retail environments. Use specific examples of how you've exceeded sales goals or provided exceptional customer service.
Tailor Your CV: Customise your CV to highlight skills that match the job description, such as effective communication and problem-solving abilities. Ensure it is clear, concise, and free of errors.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work at PUMA specifically.
How to prepare for a job interview at PUMA Gruppe
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail environment and customer service. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Team Spirit
PUMA values teamwork, so be prepared to discuss how you work well with others. Highlight experiences where you collaborated with colleagues to achieve sales goals or improve customer satisfaction.
✨Prepare for Sales Scenarios
Expect to be asked about how you would handle various sales situations. Practice responses to common scenarios, such as dealing with difficult customers or upselling products, to showcase your problem-solving skills.
✨Know the Brand Inside Out
Familiarise yourself with PUMA's brand values, products, and recent news. Showing that you understand the brand will demonstrate your commitment and help you connect with the interviewers.