Retail Sales Associate - 40 Hours x9
Retail Sales Associate - 40 Hours x9

Retail Sales Associate - 40 Hours x9

London Full-Time No home office possible
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At a Glance

  • Tasks: Engage customers, exceed sales goals, and maintain store standards.
  • Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
  • Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
  • Why this job: Be part of a dynamic team that values individuality and teamwork.
  • Qualifications: Customer service experience and a passion for sports are essential.
  • Other info: Open to all backgrounds; we celebrate diversity and inclusion.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity – no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability.We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

Your Talent

  • Experience in a focused, customer service oriented retail environment with results driven track record
  • Proven ability to exceed sales goals
  • Demonstrated ability to provide high levels of customer service
  • Ability to reason through complex issues
  • Demonstrates effective communication
  • Ability to present information to large groups

Your Mission

  • Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
  • Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
  • Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
  • Attend and participate in Loss Prevention education, training and awareness programs.
  • Responsible for Loss Prevention and Operational compliance within store.
  • Communicate merchandise opportunities to Store Management team.
  • Participate in new store openings and/or store closings; travel may be required.
  • Responsible for execution and processing of both incoming and outgoing merchandise.
  • Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
  • Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
  • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
  • Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Open offices and great teams: PUMA UK has much to offer in Manchester, Batley and Dublin.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.

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Retail Sales Associate - 40 Hours x9 employer: PUMA Gruppe

At PUMA, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates individuality and teamwork. As a Retail Sales Associate, you will benefit from comprehensive training programs, opportunities for personal growth, and the chance to be part of a dynamic team that is passionate about sports and customer service. With locations in Manchester, Batley, and Dublin, we offer a supportive environment where your contributions are valued, and your career can thrive.
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Contact Detail:

PUMA Gruppe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Associate - 40 Hours x9

✨Tip Number 1

Show your passion for sports and retail during the interview. PUMA values a vibrant sporting legacy, so share your personal experiences with their products or how you engage with sports in your life.

✨Tip Number 2

Prepare to discuss specific examples of how you've exceeded sales goals in previous roles. Highlighting your results-driven track record will resonate well with the hiring team.

✨Tip Number 3

Demonstrate your customer service skills by preparing scenarios where you successfully resolved complex issues. This will showcase your ability to provide high levels of customer service, which is crucial for this role.

✨Tip Number 4

Familiarise yourself with PUMA's brand values and visual guidelines. Being able to discuss how you can contribute to maintaining these standards will show that you're aligned with their mission and culture.

We think you need these skills to ace Retail Sales Associate - 40 Hours x9

Customer Service Skills
Sales Techniques
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Visual Merchandising
Loss Prevention Awareness
Adaptability
Ability to Work Non-Traditional Hours
Results-Driven Mindset
Training and Development Participation
Operational Compliance

Some tips for your application 🫡

Understand the Brand Values: Familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.

Tailor Your CV: Highlight your experience in customer service and retail environments. Use specific examples of how you've exceeded sales goals or provided exceptional customer service to demonstrate your suitability for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and retail. Mention how your individual talents and experiences can contribute to PUMA's team spirit and overall success.

Prepare for Potential Questions: Think about how you would respond to questions regarding your ability to work in a team, handle complex issues, and maintain high standards of customer service. Practising your answers can help you feel more confident during the interview process.

How to prepare for a job interview at PUMA Gruppe

✨Show Your Passion for Retail

Make sure to express your enthusiasm for the retail environment and customer service. PUMA values candidates who are driven and vibrant, so share specific examples of how you've exceeded sales goals or provided exceptional customer experiences in the past.

✨Demonstrate Team Spirit

PUMA emphasises teamwork, so be prepared to discuss how you work collaboratively with others. Share stories that highlight your ability to support your colleagues and contribute to a positive team atmosphere.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving skills and ability to handle complex issues. Think of scenarios where you've successfully navigated challenges in a retail setting and be ready to explain your thought process.

✨Understand PUMA's Brand Values

Familiarise yourself with PUMA's core values and mission. During the interview, align your answers with these principles, showcasing how your personal values resonate with the company's commitment to equality, performance, and customer service.

Retail Sales Associate - 40 Hours x9
PUMA Gruppe
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  • Retail Sales Associate - 40 Hours x9

    London
    Full-Time

    Application deadline: 2027-09-04

  • P

    PUMA Gruppe

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