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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a dynamic work environment.
- Why this job: Be part of a driven team that values individuality and customer service excellence.
- Qualifications: Experience in retail and a passion for delivering top-notch customer service required.
- Other info: Must be available for non-traditional hours, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - 40 Hours employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 40 Hours
✨Tip Number 1
Familiarise yourself with PUMA's brand values and culture. Understanding their emphasis on being driven, vibrant, and a team player will help you align your responses during interviews and showcase how you embody these qualities.
✨Tip Number 2
Prepare to discuss specific examples from your past retail experience where you exceeded sales goals or provided exceptional customer service. This will demonstrate your results-driven mindset and ability to contribute positively to the team.
✨Tip Number 3
Practice your communication skills, especially in presenting information clearly. You may be asked to explain how you would handle complex customer issues or present merchandise opportunities, so being articulate is key.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding non-traditional hours. PUMA values commitment, so showing that you're willing to work weekends, evenings, and holidays can set you apart from other candidates.
We think you need these skills to ace Retail Sales Associate - 40 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and retail environments. Use specific examples that demonstrate your ability to exceed sales goals and provide high levels of customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects PUMA's values. Emphasise your passion for sports, teamwork, and how you can contribute to the store's success. Mention any relevant training or experiences that align with the role.
Showcase Communication Skills: In your application, highlight your effective communication skills. Provide examples of how you've successfully presented information to groups or resolved complex issues in previous roles.
Follow Application Instructions: When applying online, ensure you follow all instructions carefully. Upload all required documents and double-check that your application is complete before hitting submit.
How to prepare for a job interview at PUMA Gruppe
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any experiences where you exceeded sales goals or resolved complex customer issues.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share stories that showcase your ability to work together towards common goals and how you contribute to a positive team environment.
✨Know the Brand Values
Familiarise yourself with PUMA's brand values: being driven, vibrant, together, and authentic. During the interview, relate your personal values and experiences to these principles to show that you're a good cultural fit for the company.
✨Prepare for Operational Questions
Expect questions about loss prevention and operational compliance, as these are key responsibilities in the role. Brush up on best practices in retail operations and be ready to discuss how you would ensure compliance and maintain store standards.
