At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and teamwork.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Open to all backgrounds; we celebrate diversity and inclusion.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity – no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability.We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
Open offices and great teams: PUMA UK has much to offer in Manchester, Batley and Dublin.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
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Retail Sales Associate - 13 Hours employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 13 Hours
✨Tip Number 1
Show your passion for sports and retail during the interview. PUMA values a vibrant sporting legacy, so share your personal experiences with their products or how you engage with sports in your life.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've exceeded sales goals or provided exceptional service in previous roles. This will highlight your results-driven mindset.
✨Tip Number 3
Familiarise yourself with PUMA's brand values and service standards. Being able to discuss these in your interview will show that you're aligned with their mission and ready to contribute to their team spirit.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires non-traditional hours, showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Retail Sales Associate - 13 Hours
Some tips for your application 🫡
Understand the Brand Values: Familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Highlight your experience in customer service and retail environments. Use specific examples of how you've exceeded sales goals or provided exceptional customer service to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and retail. Mention how your individual talents can contribute to the team spirit at PUMA, and express your enthusiasm for the opportunity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PUMA Gruppe
✨Show Your Passion for Sports
PUMA values a vibrant sporting legacy, so make sure to express your enthusiasm for sports during the interview. Share personal experiences or stories that highlight your connection to the brand and its values.
✨Demonstrate Customer Service Skills
Since the role is customer service-oriented, prepare examples of how you've provided exceptional service in previous positions. Highlight any specific instances where you exceeded sales goals or resolved complex customer issues.
✨Emphasise Team Spirit
PUMA looks for candidates who can work well in a team. Be ready to discuss how you've collaborated with colleagues in the past and contributed to a positive team environment. Mention any experiences that showcase your ability to be together with others.
✨Be Prepared for Flexibility
The job requires working non-traditional hours, so be prepared to discuss your availability. Show that you're adaptable and willing to meet the demands of the role, including weekends and holidays.