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- Tasks: Lead a vibrant team to smash sales goals and deliver top-notch customer experiences.
- Company: Join PUMA, a global sports brand that celebrates individuality and teamwork.
- Benefits: Enjoy competitive pay, training opportunities, and a fun work environment.
- Why this job: Be part of a dynamic brand that empowers you to shine and grow.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Great career progression opportunities and a commitment to equality and inclusion.
The predicted salary is between 21600 - 36000 £ per year.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service.
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence of Discount Policy & Procedures.
Assist the Store Manager in the recruitment, training, development and succession as well as in preparing and administering performance appraisals of the team.
Analyze customer profiles, buying trends and competitive information to drive business together with the Store Manager.
Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts.
Assist the Store Manager in communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures.
- Proven management experience in a focused, customer service-oriented retail environment (preferably Apparel/Footwear)
- Passion for PUMA Brand
- Commercial and financial acumen
- Customer oriented, reliable and friendly personality
- Recruiting and team development skills
- Strong interpersonal, communication and (self) motivational skills
- Strong organizational and time management skills
- Ability to present information to large groups
- Interest in innovation and change
- PC-literacy, general MS-Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
Developmental position for high performing Supervisors to continue increasing their skillset in order to become a Store Manager.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.
Retail Assistant Store Manager employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager
✨Tip Number 1
Get to know the PUMA brand inside out! Familiarise yourself with their values and products. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate, but someone who truly gets what PUMA is all about.
✨Tip Number 2
Network like a pro! Connect with current or former PUMA employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and help you stand out during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend or family member to build your confidence. The more comfortable you are, the better you’ll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows you’re serious about joining the PUMA team. So, hit that APPLY ONLINE button and let’s get you started on this exciting journey!
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique skills and experiences that make you a great fit for the Retail Assistant Store Manager role.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with PUMA's values. Use keywords from the job description to demonstrate that you understand what we're looking for in a candidate. It shows us you’re serious about the role!
Show Your Passion: We love candidates who are passionate about the PUMA brand! In your application, share why you’re excited about working with us and how you can contribute to our vibrant team spirit. This enthusiasm can really set you apart from the crowd.
Follow the Steps: Applying is super easy! Just click APPLY ONLINE on our website and follow the steps to upload your application. Remember, every application is reviewed by real people, so take your time to ensure everything is spot on before hitting submit!
How to prepare for a job interview at PUMA Gruppe
✨Know Your PUMA Values
Before the interview, take some time to familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Think about how your personal experiences and skills align with these values, and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Customer Service Skills
As a Retail Assistant Store Manager, customer experience is key. Prepare to discuss your previous roles in retail and how you've successfully handled customer interactions. Use real-life scenarios to illustrate your ability to maintain high service standards and resolve issues effectively.
✨Demonstrate Team Spirit
PUMA values teamwork, so be prepared to talk about your experience working in teams. Highlight instances where you contributed to team success or helped develop others. This will show that you embody the 'BE TOGETHER' spirit that PUMA cherishes.
✨Prepare for Performance Metrics Discussion
Since achieving sales and KPIs is crucial for this role, brush up on your understanding of retail performance metrics. Be ready to discuss how you've met or exceeded targets in the past, and think about strategies you could implement at PUMA to drive sales and profitability.
