At a Glance
- Tasks: Deliver top-notch customer service and smash sales targets in a vibrant retail environment.
- Company: Join the PUMA Group, a global leader in sportswear with a dynamic culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a fun team.
- Why this job: Be part of an iconic brand and make a real impact on customer experiences.
- Qualifications: Customer service experience and a passion for achieving sales goals.
- Other info: Exciting opportunities for career advancement and participation in new store openings.
Overview
Join to apply for the x2 Retail Sales Associate – 8 hours (Fixed Term) role at PUMA Group.
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the store in accordance with PUMA’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Customer Service and Sales
- Industries: Manufacturing, Retail, and Retail Apparel and Fashion
Note: This description reflects the role responsibilities and required qualifications. Other job postings and extraneous site content have been omitted to focus on the core position details.
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x2 Retail Sales Associate - 8 hours (Fixed Term) employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land x2 Retail Sales Associate - 8 hours (Fixed Term)
✨Tip Number 1
Get to know the PUMA brand inside out! Familiarise yourself with their products, values, and customer service standards. This will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or in front of a mirror to build confidence. Remember, it’s all about creating that high-level customer experience they’re after.
✨Tip Number 3
Network like a pro! Connect with current or former PUMA employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you’re proactive and genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep track of your application status easily. Don’t forget to follow up if you haven’t heard back – it shows your enthusiasm!
We think you need these skills to ace x2 Retail Sales Associate - 8 hours (Fixed Term)
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love providing top-notch customer service and hitting those sales targets. Share any relevant experiences that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Retail Sales Associate role. Highlight your experience in customer service and any achievements that demonstrate your ability to exceed sales goals. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to easily understand your skills and experiences, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at PUMA Group
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with PUMA’s brand values and service standards. Brush up on their latest products and any recent news about the company. This shows your genuine interest and helps you connect your experience to what they value.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you’ve gone above and beyond for a customer. Think of situations where you exceeded sales goals or handled complex issues effectively. This will demonstrate your ability to provide high levels of customer service, which is crucial for this role.
✨Be Ready for Situational Questions
Expect questions that ask how you would handle certain scenarios in the store, like dealing with difficult customers or managing stock. Practise your responses to these types of questions so you can articulate your thought process clearly during the interview.
✨Dress the Part
Since you’re applying for a retail position, it’s important to dress appropriately. Wear something that reflects PUMA’s style while still looking professional. This not only shows that you understand the brand but also that you take the interview seriously.