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For Companies At a Glance
- Tasks: Drive sales, deliver top-notch customer service, and manage store operations.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Flexible part-time hours, competitive pay, and a fun work environment.
- Other info: Embrace diversity and equality in a supportive workplace.
- Why this job: Be part of a dynamic team and make an impact in retail.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. All genders are welcome.
YOUR MISSION
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre‑sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting appearance. Arrange and display goods according to the company’s international rules. Monitor the availability of goods in the trade section, check quality, expiration dates, and ensure proper labeling and pricing.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
YOUR TALENT
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments. Problem‑solving and strong analytical skills.
- Sales Floor Stock: Manage stock levels on the sales floor and ensure sizes and styles are available for customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self‑leadership: Ability to work independently, manage emotions and challenges, and be efficient.
PUMA supports over 21,000 employees across 120+ countries. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate (Part-Time 12hrs) in Wembley employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time 12hrs) in Wembley
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your own experiences to their mission during the chat.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a product to a customer on the floor. Highlight your product knowledge and customer service skills, as these are key for the Retail Sales Associate role.
✨Tip Number 3
Be ready to showcase your teamwork spirit. Prepare examples of how you've worked well in a team before, as PUMA values collaboration. Share stories that highlight your ability to communicate effectively and support your colleagues.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Retail Sales Associate (Part-Time 12hrs) in Wembley
Some tips for your application 🫡
Show Your Speed & Spirit: When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you embody our values of being driven, vibrant, and together. Don’t hold back – show us what makes you unique!
Tailor Your Experience: Make sure to highlight your relevant experience in sales and customer service. We’re looking for candidates who can drive sales and provide top-notch customer experiences, so be specific about how your past roles align with these expectations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what matters most. Use bullet points if it helps to make your skills and achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at PUMA Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be selling. Familiarise yourself with their features, benefits, and any unique selling points. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to engage with customers and maintain high standards on the sales floor.
✨Demonstrate Team Spirit
Since teamwork is key, be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to communicate effectively and support your colleagues, as this aligns with the company’s values of being together.
✨Be Ready to Discuss Sales Strategies
Think about how you would drive sales and meet KPIs in this role. Prepare to discuss any relevant experience you have with inventory management, visual merchandising, or analysing sales reports. Showing that you can contribute to the store's success will set you apart.